3 days ago
Remote, CanadaSenior
Responsibilities
- Lead the multi-phase migration to FleetDM by defining scope, architecture, dependencies, pilots, rollout plans, and operational handover.
- Engineer and operate shared endpoint-platform configuration, agent workflows, policies, queries, integrations, and automation.
- Build version-controlled configuration with automated checks, peer review, controlled deployment, drift detection, and recovery processes.
- Validate platform capabilities and coexistence with existing endpoint-management tools.
- Establish actionable platform-health measures covering device populations, data freshness, enrollment, agent health, and remediation workflows.
- Protect service continuity through representative pilots, acceptance gates, employee-impact checks, and recovery decisions.
- Create reusable patterns and documentation, mentor engineers, and improve shared support coverage and operational efficiency.
Requirements
- Significant hands-on experience engineering enterprise endpoint platforms, with deep expertise in Windows, macOS, or Linux and experience across operating-system boundaries.
- Ownership of a multi-phase platform migration or comparable change involving discovery, pilots, rollout, recovery, and operational handover.
- Strong programming or scripting skills in technologies such as Python, Go, PowerShell, or shell, including production automation and API integrations.
- Experience using Git, code review, automated checks, and controlled deployment for configuration or infrastructure changes.
- Ability to diagnose enrollment, agent, policy, identity, networking, and integration failures and distinguish missing data from healthy devices.
- Experience with monitoring, failure handling, least-privilege access, secrets management, and maintainable operational workflows.
- Ability to set priorities independently, align cross-functional stakeholders, communicate trade-offs, and mentor engineers.
- Clear written and verbal communication and effective asynchronous collaboration across regions.
- Preferred qualifications include FleetDM, osquery, SQL, Intune, Jamf, endpoint-platform integrations, distributed environments, and improving operating effort or lifecycle cost.
About Dropbox
Dropbox builds cloud storage, file sync, sharing, and collaboration tools for individuals and businesses, sold via subscriptions. Its portfolio includes Dropbox, Dropbox Sign for e‑signatures, and DocSend for document sharing and analytics. Founded in 2007 and headquartered in San Francisco, Dropbox is a public company on NASDAQ with more than 700 million registered users across 180 countries.