15 hours ago
Bengaluru, IndiaMid Level
Responsibilities
- Partner with enterprise customers to understand technical requirements and business goals.
- Design scalable AI solution architectures and guide customers through production deployments.
- Build integrations, prototypes, and reusable tools to accelerate customer success.
- Lead technical workshops and architecture discussions and troubleshoot complex production issues.
- Collaborate with Product and Engineering teams to share customer feedback and influence product enhancements.
- Create documentation, reusable best practices, and technical assets for future deployments.
Requirements
- Bachelor's degree in Computer Science or a related technical field, or equivalent experience.
- At least four years of software engineering experience building production-grade applications.
- Experience with APIs, distributed systems, cloud platforms, or backend development.
- Hands-on experience with AI tools such as Claude Code, Codex, and Cursor.
- Strong troubleshooting, problem-solving, communication, and enterprise customer engagement skills.
- Experience deploying or supporting generative AI, LLM, or machine learning applications in production is preferred.
- Experience with Kubernetes, cloud infrastructure, observability, MLOps, customer-facing technical solutions, reusable developer tools, frameworks, open-source contributions, consulting, Solutions Engineering, or Technical Customer Success is preferred.
- Experience with programming languages such as Python or Java is preferred.
Tech Stack
Categories
Forward Deployed
About Cisco
Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.