1 year ago
London, United KingdomMid Level
Responsibilities
- Partner with Sales to communicate Fonoa’s value proposition, vision, and strategy to customers.
- Create and deliver product and technical presentations for new and existing customers.
- Qualify sales opportunities through customer-focused technical discovery.
- Develop expertise in Fonoa’s API capabilities and influence the product roadmap with Product teams.
- Lead technical customer discussions, answer questions, and provide guidance on technical features and integrations.
- Own technical scoping, gap analysis, and technical implementation plans.
- Identify process improvement and innovation opportunities.
- Support customers with technical issues when necessary.
Requirements
- Full proficiency in written and spoken English.
- Strong ownership and commitment to customer experience.
- Technical mindset and desire to grow technically.
- Eagerness to learn and comfort working through complex problem spaces, including tax technology challenges.
- Ability to champion the customer while balancing product requests with company vision.
- Organization and a methodical approach to delivery.
- Interest in making a significant impact in a high-growth startup.
Benefits
- Hybrid work arrangement.
- Opportunity to work with leading global enterprises in a high-growth startup.
Categories
Solutions Engineering
About Fonoa
Fonoa builds a global tax automation platform for digital businesses, providing APIs and SaaS modules for tax ID validation, real-time tax determination, e‑invoicing, and returns/reporting. The system supports operations in 190+ countries and helps companies integrate compliance into their products. Founded in 2019 and headquartered in Zagreb, it is privately held; customers include Uber, Spotify, and Zoom.