Microsoft Copilot Studio Subject Matter Expert (SME)
True Tandem5 hours ago
Remote, United StatesStaff+
Base Salary
$100k - $100k/yr
Responsibilities
- Design, develop, test, and deploy Microsoft Copilot Studio agents for prioritized business processes.
- Configure and enhance Microsoft Power Apps, including Canvas Apps, Model-Driven Apps, and Dataverse components.
- Integrate Copilot Studio agents and Power Platform solutions with Microsoft 365 services, enterprise data sources, connectors, APIs, and automated workflows.
- Configure agent topics, instructions, knowledge sources, actions, variables, entities, authentication, conversation flows, and escalation or refusal behavior.
- Troubleshoot technical and functional issues across development, testing, deployment, and production support.
- Translate stakeholder and business-process needs into technical requirements, solution designs, implementation recommendations, and prioritized development tasks.
- Provide testing support, deployment assistance, operations and maintenance support, and technical documentation.
- Conduct technical demonstrations, paired development, hands-on consultation, and over-the-shoulder knowledge-transfer sessions.
- Collaborate with product owners, project managers, business analysts, developers, and Government stakeholders in iterative delivery environments.
- Acknowledge and respond to support requests while helping improve organizational proficiency and self-sufficiency.
Requirements
- 10+ years of professional software development experience, including enterprise applications and business-process solutions.
- 5+ years of hands-on Microsoft Power Platform development using Power Apps, Power Automate, Dataverse, and related Microsoft 365 services.
- Demonstrated experience designing, building, testing, and deploying Microsoft Copilot Studio agents.
- Experience designing agents grounded in governed knowledge sources and testing response accuracy, refusal behavior, and human escalation.
- Experience developing Canvas Apps or Model-Driven Apps and configuring Dataverse tables, forms, views, relationships, and business rules.
- Experience conducting hands-on technical demonstrations, paired development, and knowledge-transfer sessions for technical and nontechnical users.
- Experience working with Agile or iterative delivery teams and Government stakeholders.
- Experience developing solutions under security, privacy, accessibility, data-handling, and secure-development requirements.
- U.S. citizenship and the ability to obtain and maintain a Public Trust Clearance.
- Preferred experience supporting federal agencies such as CDC or HHS, or similarly governed organizations.
- Preferred experience with LLM-based agents or assistants, Azure AI Foundry, Semantic Kernel, agent frameworks, or Model Context Protocol integrations.
- Preferred experience with SharePoint Online, Teams, Azure services, custom connectors, SQL Server, or other enterprise systems.
- Preferred experience with application lifecycle management, environment management, source control, release management, governance, security, compliance, and Section 508 accessibility.
- Microsoft certifications in Power Platform, Azure, Dynamics 365, or related Microsoft technologies are preferred.
Tech Stack
AzureMicrosoft SQL Server
Categories
About True Tandem
TrueTandem is a privately held IT consulting firm that modernizes applications and infrastructure for government and commercial clients, with a focus on Microsoft technologies. Founded in 2004 and headquartered in Herndon, Virginia, it is a Microsoft Solution Partner delivering custom development, Power Platform solutions, cloud migrations, and DevSecOps services. The company supports U.S. federal agencies as well as enterprises and nonprofits across the United States.