5 months ago
Tokyo, JapanSenior
Responsibilities
- Manage customer licensing requirements and provision cloud infrastructure, IFS products, and associated services.
- Maintain high service availability, environment stability, governance compliance, and security best practices.
- Engage with customers, manage service requests, and address customer needs with a professional and empathetic service approach.
- Drive automation and orchestration initiatives to improve efficiency, reliability, and timely service delivery.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a similar discipline.
- At least 5 years of experience in the IT industry, including experience as a Site Reliability Engineer or in a similar role.
- Microsoft Azure certification at entry level or higher, such as AZ-900 or equivalent.
- Fluency in both English and Japanese is mandatory.
Benefits
- Balanced remote and in-office working arrangement.
- Opportunity to work in a global, diverse environment with a focus on sustainability, innovation, collaboration, and inclusion.
Tech Stack
Categories
Site Reliability
About IFS
IFS builds IFS Cloud, an enterprise suite covering ERP, EAM, FSM, SCM, and project/service management for manufacturers and asset‑intensive organizations. Its business model centers on software subscriptions and services for cloud and hybrid deployments, plus industry-specific modules and consulting. Founded in 1983 and headquartered in Linköping, Sweden, the company is privately held under EQT ownership and operates globally across industrial and service-focused markets.