Toast

Principal Software Engineer - AI Pod

Toast
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5 months ago
Dublin, IrelandStaff+

Responsibilities

  • Lead full-stack design and delivery of AI-native solutions for complex cross-functional problems
  • Drive technical architecture across backend services, APIs, frontend interfaces, and developer-facing interfaces
  • Build and integrate LLM-powered agents, tools, and workflows into product and platform contexts
  • Set and uphold standards for code quality, system design, testing, and operational practices
  • Mentor engineers through design reviews, code reviews, and pairing
  • Partner with stakeholders across Toast engineering to define scope, align approaches, and deliver outcomes
  • Represent the pod in cross-team architecture discussions and connect its work to broader engineering patterns

Requirements

  • 10+ years of experience designing and delivering scalable software systems with a strong full-stack background
  • Experience leading technical architecture for a platform, product, or engineering team
  • Experience building, deploying, or operating LLM-powered agents or AI platform infrastructure
  • Familiarity with AI coding assistants such as Claude Code, Cursor, and GitHub Copilot, including extending them with custom plugins, skills, or hooks
  • Experience with MCP, tool-use patterns, or similar agentic integration frameworks
  • Strong prompt engineering skills and intuition for LLM behavior in response to context and instructions
  • Strong foundation in modern backend technologies such as Java or Kotlin and frontend technologies such as TypeScript or React
  • Familiarity with A2A protocols and multi-agent orchestration patterns is advantageous
  • Experience with machine learning concepts, model evaluation, or ML infrastructure is advantageous
  • Experience building developer experience platforms or internal tooling is advantageous
  • Familiarity with AI/LLM observability tooling such as Langfuse or DataDog is advantageous

Benefits

  • Hybrid work model with in-person collaboration and region-specific in-office expectations
  • Competitive compensation and benefits programs supporting healthy lifestyles and flexible needs
  • Accessible and inclusive hiring process with reasonable accommodations
Toast

About Toast

5,001-10,000 employees

Toast builds an all-in-one, cloud-based POS and restaurant management platform combining software, Android-based terminals, and integrated payments for restaurants. Revenue comes from SaaS subscriptions, hardware sales, and payment processing, with add-ons such as online ordering, delivery integrations, and payroll. Founded in 2011 and headquartered in Boston, it is a public company on the NYSE serving single-location eateries to multi-unit groups across the U.S. and expanding internationally.

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