9 months ago
New York, NY, USAEntry Level / Mid Level
Base Salary
$160k - $250k/yr
Responsibilities
- Build backend systems that power Giga’s AI agents.
- Work across data pipelines, integrations, and agent infrastructure.
- Develop Atlas features including Slack charts, alerts, natural-language queries, and platform-resource management.
- Build activity-stream visualizations with filters, timestamps, and frequency charts.
- Add dynamic, time-based knowledge that updates from sources such as status pages.
- Improve agent memory and conversation-awareness capabilities across sessions.
- Pair with senior engineers on larger initiatives and own smaller projects end-to-end as responsibilities increase.
Requirements
- Have 1–3 years of professional software engineering experience.
- Be curious, ask strong questions, and seek to understand how and why systems work.
- Accept feedback well and iterate quickly.
- Prioritize shipping while maintaining quality.
- Be interested in growing within a startup with early responsibility.
Benefits
- Competitive base salary, bonus, and equity.
- Catered lunch daily.
- Dinner stipend.
- $300/month wellness and commuter benefit covering areas such as fitness and mental health.
- 401(k) plan.
- Medical, dental, and vision coverage.
Categories
About Giga
Giga builds and deploys AI support agents for large B2C enterprises, automating customer service across voice, chat, and email. The company sells enterprise software and managed AI agents to handle support and operations workflows, with named customers including DoorDash. Privately held and headquartered in San Francisco, it targets global enterprises and has raised a Series A to scale its platform.