Base Salary
$120k - $141k/yr
Responsibilities
- Design, develop, and maintain ServiceNow ITAM solutions covering Hardware Asset Management and Software Asset Management.
- Configure and support asset lifecycle processes for procurement, deployment, inventory, compliance, reclamation, and retirement.
- Develop and maintain integrations among ServiceNow, CMDB, Discovery, procurement systems, warehouse solutions, and asset management platforms.
- Build automated workflows for asset governance, compliance monitoring, certification, and remediation.
- Collaborate with stakeholders, governance teams, security partners, and technology organizations on enterprise asset management controls.
- Support software license optimization, compliance audits, publisher true-ups, and remediation efforts.
- Troubleshoot production issues, perform root cause analysis, and improve reliability, scalability, and performance.
- Support ServiceNow upgrades, releases, testing, deployments, and ongoing platform maintenance.
- Lead technical design reviews, mentor team members, promote best practices, and contribute to modernization initiatives.
Requirements
- Bachelor’s degree or equivalent work experience.
- Five to six years of relevant experience.
- Strong ServiceNow development experience with expertise in IT Asset Management.
- Deep experience implementing and supporting ServiceNow Hardware Asset Management and Software Asset Management.
- Proficiency with JavaScript, Glide API, Flow Designer, Integration Hub, Business Rules, Script Includes, and Client Scripts.
- Experience with CMDB, ServiceNow Discovery, Asset Lifecycle Management, and Configuration Management processes.
- Expertise with REST APIs, SOAP services, and enterprise system integrations.
- Understanding of ServiceNow platform architecture, security models, ACLs, update sets, application development, and platform governance.
- Knowledge of asset governance, compliance controls, auditing requirements, operational support, and risk management practices.
- Experience working in Agile Scrum environments and delivering solutions through the Software Development Lifecycle.
- Ability to design scalable ServiceNow solutions using configuration best practices while minimizing unnecessary customizations.
- ServiceNow Certified System Administrator certification.
- ServiceNow Certified Application Developer certification.
- Preferred certifications include ServiceNow Certified Implementation Specialist – Hardware Asset Management, Software Asset Management, or IT Asset Management.
Benefits
- Healthcare coverage including medical, dental, and vision.
- Basic and optional term life insurance.
- Short-term and long-term disability coverage.
- Pregnancy disability and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation of two to five weeks depending on salary grade and tenure.
- Up to 11 paid holiday opportunities.
- Adoption assistance.
- Sick and Safe Leave accruals of one hour per 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
- Hybrid work arrangement requiring work from a U.S. Bank location three or more days per week.
Tech Stack
Categories
About U.S. Bank
At U.S. Bank, we help millions of clients achieve their goals with a balance of best-in-class technology and human expertise tailored to individual needs. As the fifth-largest commercial bank in the United States, we’ve built a reputation for strength and stability across a diversified mix of businesses, including commercial and institutional banking, business banking, payments, wealth management and consumer banking. We’ve been named one of the World’s Most Ethical Companies® by the Ethisphere Institute and the most admired superregional bank by Fortune. In addition to thousands of branches serving consumers, U.S. Bank offers a complete suite of products, services and strategic partnerships for business. Within our Wealth, Corporate, Commercial and Institutional Banking division, we serve more than half a million clients across the country and around the world, ranging from wealthy individuals and families to the largest corporations, including 90% of Fortune 1000 companies. We’re also consistently recognized as a great place to work. We’re shaping our company culture with intention, focused on creating a workplace where it’s safe to speak up, share ideas and try new things. We’re proud to be recognized as a “Best for Vets” employer by the Military Times and included on Fair360’s (formerly DiversityInc.) list of Top 50 Companies for Diversity. U.S. Bank, NA. Member FDIC. Equal Housing Lender.