2 months ago
Munich, GermanySenior
Responsibilities
- Partner with account executives to understand customer requirements and translate them into technical solutions.
- Serve as the primary technical advisor throughout customers’ Claude adoption journeys, from discovery and evaluation through deployment.
- Support customers building with the Claude API and Claude for Work.
- Create and deliver technical content ranging from engineering deep dives to executive-level business value discussions.
- Guide architecture decisions and help customers integrate Claude into their existing technology stacks.
- Help customers develop evaluation frameworks to measure Claude’s performance for specific use cases.
- Identify integration patterns and share insights with Product and Engineering teams.
- Travel occasionally to customer sites for workshops, technical deep dives, and relationship building.
- Maintain knowledge of LLM capabilities and implementation patterns.
Requirements
- 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager.
- Native or C1 German and French proficiency with fluent English.
- Experience working with enterprise customers and complex, multi-stakeholder buying cycles.
- Ability to communicate technical concepts to C-suite executives, engineering teams, IT teams, and other stakeholders.
- Experience designing scalable cloud architectures and integrating with enterprise systems.
- Comfort with Python.
- Familiarity with common LLM frameworks and tools or a background in machine learning or data science.
- Bachelor’s degree or an equivalent combination of education, training, and/or experience in a relevant field.
- Strong communication, interpersonal, collaboration, teaching, and mentoring skills.
Benefits
- Hybrid work policy requiring staff to be in an office at least 25% of the time
- Visa sponsorship may be available, with immigration lawyer support
- Competitive compensation and benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
- Office space for collaboration
Tech Stack
Categories
Solutions Engineering
About Anthropic
Anthropic builds large language models and the Claude AI assistant for developers and enterprises, offered via API access and enterprise plans. Founded in 2021 and headquartered in San Francisco, it distributes Claude through its own platform and via partners such as Amazon Bedrock and Google Cloud’s Vertex AI. Its work emphasizes model reliability, interpretability, and practical tooling for tasks like coding assistance, analysis, and customer support automation.