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Bjak

Backend Engineer - AI Workflow Automation (Remote, China)

Bjak
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6 days ago
Beijing, ChinaMid Level / Senior

Responsibilities

  • Build backend services that power AI-driven workflow automation across insurance journeys.
  • Design and implement logic for quote generation, policy issuance, endorsements, renewals, and claims workflows.
  • Connect customer data, insurer systems, internal task queues, and workflow state tracking.
  • Improve APIs, background jobs, queues, retries, idempotency, and failure recovery mechanisms.
  • Design systems for workflow visibility, status tracking, and operational traceability.
  • Debug production issues and perform deep root cause analysis to prevent recurrence.
  • Collaborate with product, operations, QA, frontend, and DevOps teams to deliver end-to-end systems.
  • Write clean, maintainable backend code that supports long-term scalability and reliability.
  • Continuously improve system performance, resilience, and operational efficiency.

Requirements

  • Experience building backend systems in production environments.
  • Strong understanding of APIs, databases, distributed systems, and backend architecture.
  • Ability to design and implement workflow or state-based business logic.
  • Strong debugging skills, especially for complex data or multi-step system issues.
  • Experience working with queues, background jobs, or asynchronous processing systems.
  • Comfortable working with real-world operational processes and business constraints.
  • Strong judgment on system reliability, edge cases, and maintainability.
  • Hands-on ownership mindset from problem discovery to production resolution.
  • Practical, humble, and open to feedback and collaboration.

Benefits

  • Build core automation systems for end-to-end insurance workflow automation.
  • Solve real-world process and system problems with direct business impact.
  • Work with experienced engineers across multiple countries in a fully remote setting.
  • Build systems used across Southeast Asia markets.
  • Support continuous technical growth and development with a learning and development budget.
  • Enjoy a high ownership environment with strong autonomy over backend systems and architecture.
  • Experience a modern engineering culture focused on reliability, scalability, and operational excellence.
  • Receive competitive compensation based on experience and impact.