Senior QA / SDET Engineer
TTEC Digital3 months ago
Hyderābād, IndiaSenior
Responsibilities
- Own automation coverage for squad services.
- Build and maintain fast-turnaround regression suites that gate weekly deployments.
- Detect, isolate, and report failures rapidly with actionable root-cause information.
- Perform load, stress, and soak testing against latency and throughput targets.
- Test event-driven systems, WebSocket flows, and browser extensions, including ordering, race conditions, and real-time state.
- Integrate tests into trunk-based CI/CD and manage flaky tests.
- Perform contract and API testing between services.
- Generate synthetic data and traffic, including simulated calls, event streams, and audio.
- Test AI outputs using evaluation-style assertions for nondeterministic LLM/ML features.
Requirements
- 5+ years of SDET experience.
- Strong automation coding experience in Go or Python rather than manual testing scripts.
- Expertise isolating failures to services, commits, or events and performing root-cause debugging.
- Experience designing parallelized regression suites, smart test selection, and rapid test-result reporting.
- Experience with load, stress, and soak testing of high-throughput, low-latency systems.
- Experience testing event-driven systems, WebSocket flows, and browser extensions.
- Experience with contract/API testing, synthetic data, and synthetic traffic generation.
- Experience integrating automated tests into trunk-based CI/CD and managing test flakiness.
- Strong plus: experience evaluating nondeterministic LLM/ML outputs.
- Ability to adapt quickly to changing technologies and work collaboratively with development teams.
Benefits
- Full-time position.
- Fully remote work arrangement.
- Startup-style environment with one-week sprints and weekly deployments.
- Opportunity to work on AI-powered customer experience tools at enterprise scale.
About TTEC Digital
TTEC Digital provides customer experience consulting and systems integration for enterprises, building and operating cloud contact centers, IVR, and omnichannel solutions across voice, chat, and digital. Its services span CX strategy, data and analytics, AI, automation, and managed services, with hands-on delivery on platforms like Amazon Connect. The company is headquartered in Austin, Texas and serves organizations across industries seeking to modernize customer interactions.