TTEC Digital
TTEC Digital provides customer experience consulting and systems integration for enterprises, building and operating cloud contact centers, IVR, and omnichannel solutions across voice, chat, and digital. Its services span CX strategy, data and analytics, AI, automation, and managed services, with hands-on delivery on platforms like Amazon Connect. The company is headquartered in Austin, Texas and serves organizations across industries seeking to modernize customer interactions.
Open Positions at TTEC Digital
32 open positions
Hands-on Cognigy.AI Consultant responsible for designing, building, integrating, and optimizing conversational AI solutions such as chatbots, voicebots, and virtual agents. The role combines technical implementation with direct client collaboration and production support.
Build and optimize customer-facing conversational AI agents for Google’s Gemini Enterprise for Customer Experience platform. The role combines visual agent design with Python/TypeScript code agents, enterprise integrations, and automated evaluation workflows.
Lead the creation and growth of TTEC Digital’s Splunk professional services practice, serving as its senior technical authority and strategic customer advisor. The role combines Splunk solution architecture, business development, delivery governance, partner management, and team-building.
Principal Consultant – Salesforce is a senior technical consulting role focused on designing, delivering, and optimizing complex Salesforce solutions for clients. The role combines client engagement, architecture, hands-on solutioning, Scrum Master responsibilities, mentoring, and pre-sales support.
TTEC Digital is seeking a Senior Consultant to serve as a technical lead for its growing Salesforce practice in Hyderabad. The role combines client requirements and solution architecture with Salesforce implementation, technical review, delivery oversight, and team mentoring.
TTEC Digital is hiring a Senior Developer specializing in Power Apps. The posting provides limited role details beyond the position title and company mission.
Own the technical journey from enterprise pre-sales through deployment as a Solutions Architect for an AI-powered contact-center platform. You’ll scope integrations, configure tenants, lead demos, and get customers live quickly in a fully remote role.
Own production reliability for a real-time, multi-tenant platform where uptime and latency are critical to customer experience. This first SRE hire will establish SLOs, automate operations, lead incident response, and scale production systems.
TTEC Digital is hiring a fully remote Senior Software Engineer to build high-throughput, low-latency platform services powering AI-driven customer experience products. The role offers backend, AI/ML, and integrations tracks, with opportunities to work across event-driven services, real-time systems, model pipelines, and enterprise connectors.
Senior QA/SDET Engineer focused on automation-first quality engineering for high-throughput, AI-powered customer experience systems. This fully remote role owns rapid regression, load testing, event-driven system validation, and quality signals that support weekly deployments.
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