TTEC Digital

Principal Consultant responsible for designing, implementing, and scaling Amazon Connect contact center solutions across voice and digital channels. The role combines hands-on AWS development, infrastructure automation, global rollout support, workforce management configuration, and client-facing technical consulting.

TTEC Digital is hiring a Senior Developer specializing in Power Apps. The posting provides limited role details beyond the position title and company mission.

Build and optimize customer-facing conversational AI experiences using Google GECX, CX Agent Studio, and programmatic Code Agents. This role combines multi-agent design, Python/TypeScript development, enterprise integrations, and automated evaluation for chat and voice workflows.

Lead the design of agentic AI and Amazon Connect solutions for customer and employee contact-center experiences. This remote consulting role turns ambiguous business needs into practical architectures, roadmaps, and implementation-ready designs.

Own the technical journey from enterprise pre-sales through deployment as a Solutions Architect for an AI-powered contact-center platform. You’ll scope integrations, configure tenants, lead demos, and get customers live quickly in a fully remote role.

Own production reliability for a real-time, multi-tenant platform where uptime and latency are critical to customer experience. This first SRE hire will establish SLOs, automate operations, lead incident response, and scale production systems.

TTEC Digital is hiring a fully remote Senior Software Engineer to build high-throughput, low-latency platform services powering AI-driven customer experience products. The role offers backend, AI/ML, and integrations tracks, with opportunities to work across event-driven services, real-time systems, model pipelines, and enterprise connectors.

Senior QA/SDET Engineer focused on automation-first quality engineering for high-throughput, AI-powered customer experience systems. This fully remote role owns rapid regression, load testing, event-driven system validation, and quality signals that support weekly deployments.