Asana

SMB Solutions Engineer, Client Management

Asana
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2 months ago
Chicago, IL, USAMid Level
H1B Sponsor

Base Salary

$150k - $158k/yr

Responsibilities

  • Own the technical side of the ACM sales cycle through demos, workflow configuration, and solution design.
  • Build vertical-specific demo environments for Advertising and Marketing, Media, Digital Services, Design and Creative, and PR.
  • Translate customer pain points into specific product configurations and tailored workflow demonstrations.
  • Drive AI Teammate activation after close and ensure real client activity and AIT consumption before handoff.
  • Partner with account executives on multi-stakeholder deals where technical design or workflow architecture affects the outcome.
  • Gather customer feedback and communicate it directly to the product team.
  • Build reusable technical assets, including demo environments, click-throughs, and configuration guides.

Requirements

  • At least 2 years of professional experience, preferably in Solutions, Consulting, or a similar customer-facing technical role.
  • Deep understanding of AI LLMs and GPTs, with the ability to explain their business applications.
  • Familiarity with work management solutions and their core enterprise value propositions.
  • Ability to influence senior-level operations decision-makers.
  • Proficiency in developing, designing, and presenting product demonstrations using decks, briefs, and whiteboards.
  • Strong communication skills for explaining complex technical concepts to diverse audiences.
  • Curiosity about AI tools and emerging technologies and willingness to apply them to productivity, collaboration, or decision-making.
  • Adaptability in fast-paced environments with changing priorities.

Benefits

  • Office-centric hybrid schedule based in Chicago, with standard in-office days Monday, Tuesday, and Thursday and generally optional work from home Wednesday; Friday flexibility depends on the team and work.
  • Mental health, wellness, and fitness benefits.
  • Career coaching and support.
  • Inclusive family-building benefits.
  • Long-term savings or retirement plans.
  • In-office culinary options accommodating dietary preferences.

Categories

Solutions Engineering
Asana

About Asana

1,001-5,000 employees

Asana is the work management platform for human + AI collaboration. We help organizations bring people, processes, and AI together to plan, track, and deliver work with clarity and speed. Powered by the Work Graph®, Asana gives teams the context and control they need to stay aligned, keep work moving, and scale impact. AI handles the busywork while humans stay in the loop to guide decisions and drive the business forward. More than 170,000 organizations — including Accenture, Amazon, Anthropic, Morningstar, and Suzuki — run their most critical work on Asana. For more information, visit www.asana.com.