4 days ago
Bengaluru, IndiaMid Level
Responsibilities
- Design, develop, and implement solutions within the ServiceNow FSO platform.
- Configure and customize FSO applications, workflows, forms, UI policies, business rules, client scripts, and Flow Designer solutions.
- Develop and maintain Customer Lifecycle Operations, Complaint Management, KYC, Credit Operations, and other financial services use cases.
- Build and enhance case management workflows for financial services processes.
- Develop integrations with external banking, insurance, CRM, and third-party systems using REST, SOAP, IntegrationHub, and APIs.
- Configure service definitions, assignment rules, SLAs, workspaces, and reporting dashboards.
- Create and maintain custom applications using App Engine Studio and ServiceNow development frameworks.
- Collaborate with business stakeholders, solution architects, and product owners to gather requirements and translate them into technical solutions.
- Automate and deploy cloud infrastructure using Infrastructure as Code principles in Microsoft Azure.
- Troubleshoot and optimize cloud infrastructure performance for reliability and scalability.
Requirements
- At least 3 years of experience with Microsoft Azure Infrastructure as Code.
- Proficiency in Microsoft Azure Infrastructure as Code.
- Experience with cloud infrastructure automation and deployment using Infrastructure as Code principles.
- Familiarity with scripting languages and configuration management tools for infrastructure provisioning.
- Understanding of cloud security best practices and compliance requirements in Microsoft Azure environments.
- Ability to troubleshoot and optimize cloud infrastructure performance.
- 15 years of full-time education.
Benefits
- The position is based at the Bengaluru office.
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.