6 days ago
Base Salary
$101k - $183k/yr
Responsibilities
- Lead enterprise observability strategy, architecture, platform modernization, and operational excellence initiatives.
- Provide technical leadership to Operations and Production Support teams.
- Define observability architecture, standards, SLIs, SLOs, signal models, dashboards, alerts, and error-budget monitoring.
- Lead the enterprise migration from New Relic to Grafana Cloud.
- Design observability standards for AWS and hybrid on-premises environments.
- Standardize telemetry collection using Grafana Alloy and OpenTelemetry.
- Develop monitoring, logging, tracing, dashboarding, alerting, and service-health frameworks.
- Improve reliability, system health, MTTR, production readiness, and supportability of platform changes.
- Support production operations, incident management, and service restoration processes.
Requirements
- At least 10+ years of experience in observability, Site Reliability Engineering, Cloud Operations, Platform Engineering, or Enterprise Architecture.
- Strong experience building and modernizing enterprise observability platforms.
- Hands-on experience with Grafana Cloud, Grafana Alloy, OpenTelemetry, Mimir, Loki, Tempo, and IRM.
- Experience leading large-scale migrations from New Relic and other monitoring platforms.
- Expertise in monitoring, logging, tracing, telemetry, alerting, dashboard development, anomaly detection, predictive alerting, and reliability frameworks.
- Strong knowledge of AWS Cloud Services and hybrid infrastructure monitoring.
- Experience with Splunk, Power BI, and SQL.
- Experience working with distributed support, infrastructure, and engineering teams.
- Strong communication, stakeholder management, and problem-solving skills.
- Experience working in Agile/Scrum environments.
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
- Relevant cloud, observability, or architecture certifications are preferred.
Benefits
- Onsite role based in Basking Ridge, New Jersey.
- Comprehensive benefits package for regular, full-time employees, including paid time off, company holidays, personal days, and sick leave.
- Medical, dental, and vision coverage, or provincial healthcare coordination in Canada.
- Retirement savings plans such as 401(k) in the U.S. and RRSP in Canada.
- Life and disability insurance and employee assistance programs.
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.