Integration & Customisation Engineer - 1 (PHP + React.JS)
Exotel Techcom Private Limited2 months ago
Gurgaon, IndiaEntry Level
Responsibilities
- Design and develop complex enterprise customizations, integrations, and automation modules.
- Own the end-to-end execution, production stabilization, performance, and reliability of internal and customer-focused projects.
- Navigate, optimize, and refactor forked, legacy, and complex codebases.
- Mentor L1 engineers, conduct code reviews, and maintain coding standards and best practices.
- Collaborate with Product, Engineering, Infosec, vendors, partners, and customer-facing teams to translate requirements into technical roadmaps.
- Create comprehensive test plans and execute reliable deployments.
- Track engineering health metrics and help minimize and rapidly resolve production incidents.
- Prepare technical diagrams, flowcharts, and project scope documents.
Requirements
- 1–2 years of software engineering experience.
- Bachelor’s or Master’s degree in Computer Science.
- Advanced proficiency in PHP and expert knowledge of HTML, CSS, and React.JS.
- Deep knowledge of data structures, algorithms, concurrency, and multithreading.
- Practical experience with 3-Tier and microservices architectures, RESTful services, and HTTP protocols.
- Expertise in SQL/NoSQL data modeling, caching layers, and building and deploying Linux-based applications.
- Understanding of TCP/IP networks and Linux OS configuration.
- Demonstrated end-to-end ownership of complex delivery cycles and production quality.
- Ability to communicate technical challenges as actionable roadmaps and collaborate across cross-functional teams.
- Mastery of the SDLC and familiarity with Jira and Confluence.
- Preferred: experience with GenAI technologies, Grafana, Kibana, AWS, GCP, Azure, DevOps-oriented environments, customization-heavy environments, or forked codebases.
Tech Stack
Categories
About Exotel Techcom Private Limited
Exotel Techcom Private Limited builds an omnichannel customer engagement and contact center platform for businesses, offering cloud telephony, voice, SMS, WhatsApp/RCS messaging, and conversational AI to support both human and virtual agents. It sells SaaS and usage-based CPaaS solutions to enterprises; founded in 2011 and headquartered in Bangalore, it reports serving 7,000+ customers and powering over 20 billion customer conversations annually.