Senior Manager, Solutions Engineering, MSSP
SentinelOne17 hours ago
Responsibilities
- Lead a team of 6–10 Solutions Engineers supporting MSP, MSSP, GSI/alliance, distributor, and aggregator partners across North America.
- Drive partner enablement, technical positioning, demos, proof of values, technical training, and pre- and post-sales activities.
- Recruit, hire, coach, and develop Solutions Engineers, including career paths, technical growth plans, certifications, and enablement programs.
- Own regional forecasting, coverage planning, QBR reporting, and territory-design collaboration for the partner segment.
- Identify partnership opportunities, technical objections, competitive issues, and blockers, and guide the team in resolving them.
- Collect partner and customer feedback for Product Management and support go-to-market initiatives with partners.
- Own executive-level escalations for high-risk partners and lead cross-functional resolution with Product, Engineering, and Support.
- Build technical champions, support partner service development, drive technical sales success, and develop the partner community.
Requirements
- 10 or more years of field experience, including 6 or more years of Sales Engineering experience.
- 3 to 5 or more years of people leadership experience, ideally managing technical or Solutions Engineering teams.
- Proven success building and developing high-performing technical sales teams across multiple partner types.
- Experience with forecasting, coverage planning, business reviews, and relationships with Sales and Product teams.
- Strong presentation, technical demonstration, communication, and organizational skills for audiences ranging from architects to C-level executives.
- Previous practitioner experience at an MSSP, MSP, MDR, incident-response partner, or SOC, plus experience with channel and strategic partner ecosystems.
- Strong understanding of cybersecurity, identity security, endpoint security, malware prevention, XDR, SIEM, EDR, and cloud technologies.
- Experience with AWS, Azure, and/or GCP, cloud deployments, security and compliance, containerized workloads, serverless computing, and microservices architectures.
- Experience managing distributed or fully remote technical teams is required; partner relationship management tooling or Salesforce experience is preferred.
- AWS, GCP, security, CEH, SANS, OSCP, CISSP, or other security certifications are preferred.
Benefits
- Restricted Stock Units and an Employee Stock Purchase Plan.
- Flexible time off, paid company holidays and sick time, gender-neutral parental leave, and grandparent leave.
- Medical, dental, vision, life, disability, 401(k) with company match, FSA, and other voluntary benefits.
- Employee Assistance Program, prepaid legal services, pet insurance, cancer care, and global business travel medical insurance.
- Home office allowance, mobile phone reimbursement, wellness and gym reimbursement, fertility coverage, and adoption and surrogacy reimbursement.
- U.S. role with travel of up to 50%; compensation is described as location-dependent on-target earnings including base salary and commissions.
Tech Stack
Categories
Solutions Engineering
About SentinelOne
SentinelOne builds an AI-driven cybersecurity platform that provides endpoint protection, detection and response, XDR, cloud, and identity security for enterprises. Its Singularity platform is sold as subscription software and managed services to secure laptops, servers, containers, and cloud workloads with automated detection and remediation. Founded in 2013 and headquartered in Mountain View, California, SentinelOne is a public company listed on the NYSE following its 2021 IPO.