4 hours ago
Santa Clara, CA, USAMid Level / Senior
H1B Sponsor
Base Salary
$110k - $145k/yr
Responsibilities
- Analyze complex business and system processes to design customized LeanData solutions for customers.
- Lead technical implementations across Sales, Marketing, Operations, and Salesforce Development personas.
- Coordinate implementation-to-Customer Success transitions and align with CSMs on account health, open items, and customer goals.
- Analyze the technical impacts of the LeanData Managed Package in complex Salesforce environments.
- Identify and mitigate implementation risks while managing stakeholders, timelines, budgets, and opportunities.
- Communicate with customers at all levels to support onboarding and value realization.
- Partner with Product, Sales, Development, and client teams to design data solutions and surface issues early.
- Maintain current knowledge of LeanData products and features and apply it to customer solution design.
- Track client records and key milestones in Salesforce and other systems.
- Identify onboarding process improvements and use customer feedback to influence the product roadmap.
Requirements
- 2–5 years of relevant work experience in SaaS or related technology.
- Experience with Salesforce.com and marketing automation platforms; Salesforce Certified Platform Administrator or above is preferred.
- Experience managing client stakeholders across multiple groups.
- Knowledge of go-to-market strategies including outbound, inbound, and account-based approaches.
- Expertise with Salesforce reporting; experience with other reporting or business intelligence tools is a plus.
- Proven experience leading customer engagements, understanding technical concepts, guiding strategy, and delivering positive customer outcomes.
- Ability to understand and deconstruct technical products and platforms.
- Excellent verbal and written communication skills with the ability to adapt to different audiences.
- Previous SaaS and enterprise software experience.
- Degree from a well-regarded college or university.
- Creative, resourceful, detail-oriented, highly organized, self-starting, and comfortable working in an ambiguous, fast-paced, deadline-oriented startup environment.
Benefits
- Based in the Santa Clara, California office.
- Required to work in the office on Mondays and Wednesdays each week.
Categories
Solutions Engineering
About LeanData
Help your teams align to your customer’s journey by uniting your CRM data, signals, and tools from the first buying signal to closed-won and beyond. LeanData delivers accurate and actionable data and insights to automate even the most sophisticated customer lifecycle motions including: Buying groups ABX Post-Sales Speed to Lead Increase efficiency, capture more revenue and deliver better customer experiences: LeanData is the execution engine behind your GTM strategy. Check out the 1,000+ Enterprise and Commercial Leaders that use LeanData to maximize their revenue teams: https://www.leandata.com/featured-customers/