Xsolla

Site Reliability Engineer

Xsolla
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3 months ago
Baku, AzerbaijanMid Level

Responsibilities

  • Own application-level infrastructure, including Helm charts, Terraform configurations, Kubernetes deployments, runtime configuration, service networking, and integrations.
  • Design and maintain observability for critical services through SLOs, SLIs, monitors, alerts, and dashboards using Datadog and OpenTelemetry-based tooling.
  • Set up and evolve CI/CD pipelines, including deployment and rollback automation.
  • Perform capacity planning, performance tuning, load testing, and performance regression investigations for launches, sales events, and regional rollouts.
  • Run Production Readiness Reviews and define production-readiness standards for the domain.
  • Support incident response, investigate complex incidents, contribute to post-mortems, drive reliability improvements, and maintain runbooks.
  • Build automation such as runbook automation, deployment helpers, and recurring operational scripts to reduce toil.
  • Maintain a reliability roadmap with product engineering leads and bring reliability considerations into planning, refinements, and architecture reviews.
  • Co-author company-wide SLO, SLI, capacity, and operational standards and contribute to shared SRE-operated subsystems.
  • Participate in the SRE duty rotation and support developers across the company.

Requirements

  • At least 3 years of SRE, DevOps, or platform engineering experience involving on-call or incident response, SLO and monitoring ownership, deployment pipelines, and production infrastructure.
  • Backend software development experience, including building and shipping services and writing production-quality automation in at least one programming language such as Go or PHP.
  • Hands-on Kubernetes experience with Helm, manifests, deployment strategies, and application performance and networking troubleshooting in GKE or another managed Kubernetes environment.
  • Experience building monitors, dashboards, and SLOs/SLIs with Datadog, Prometheus, Grafana, or comparable observability platforms, plus familiarity with OpenTelemetry.
  • Experience with Terraform or Terragrunt for infrastructure as code.
  • Experience with GCP, including IAM, networking, and managed services.
  • Experience building and maintaining CI/CD pipelines with GitLab CI and/or GitHub Actions.
  • Programming or scripting proficiency in tools such as Python, Go, or Bash.
  • Practical incident response and post-mortem experience, including driving reliability improvements.
  • Strong collaboration and communication skills for daily work with product development teams.
  • Experience with payments, fintech, e-commerce, gaming, or other high-traffic transactional systems.
  • Kubernetes, Google Cloud Platform, or HashiCorp certifications are nice to have.

Benefits

  • Medical, dental, and vision benefits.
  • Paid time off.
  • Personalized career roadmap and professional development through training and educational opportunities.
  • Support for employees' physical, mental, and emotional well-being and that of their families.
  • The position includes an SRE duty rotation and requires a background check that may include criminal history, employment, and education verification.

Tech Stack

BashDatadogGitHub ActionsGitLab CI/CDGoGoogle Cloud PlatformGrafanaHelmKubernetesPHPPrometheusPythonTerraform

Categories

DevOpsSite Reliability
Xsolla

About Xsolla

1,001-5,000 employees

Xsolla builds commerce and monetization infrastructure for video games, offering payment processing, merchant-of-record services, storefronts, subscriptions, and anti-fraud tools for developers and publishers. The privately held company, founded in 2005 and headquartered in Sherman Oaks, California, supports direct-to-consumer sales and global tax/compliance across many regions and payment methods. Its platform targets studios from indie to AAA and powers distribution, marketing, and in-game purchases.

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