3 months ago
Bangkok, ThailandSenior
Responsibilities
- Build AI agents, workflows, tools, and automations for customer, product, and operations problems.
- Apply LLMs, retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows.
- Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling, and product intelligence.
- Partner with product and engineering teams to identify valuable opportunities and ship improvements in production.
- Design reliable systems that address accuracy, hallucination risk, latency, cost, security, compliance, and user trust.
- Convert manual processes into scalable AI-enabled systems.
Requirements
- Hands-on software engineering ability and experience building production systems.
- Experience building AI agents, LLM applications, RAG systems, automation workflows, copilots, or AI-enabled tools.
- Strong coding ability in Python, TypeScript, JavaScript, or a similar practical stack.
- Ability to evaluate AI quality, improve reliability, and make sound decisions about what should and should not be automated.
- Experience in fintech, banking, support automation, risk, KYC, fraud, CRM, or operations automation is a strong plus.
- Candidates must already be based in Thailand and have strong English communication skills.
- A record of personally building, shipping, or scaling a serious product, platform, or system is expected.
Benefits
- Remote work arrangement; candidates must be based in Thailand.
- English is the main working language, with strong English communication required.
- Fast interview process with the aim of completing interviews and making an offer within one week for strong candidates.
Tech Stack
Categories
About Bjak
Bjak builds an online insurance marketplace for consumers in Malaysia and Southeast Asia, enabling comparison and purchase of car, health, life, and travel policies. Its business model is aggregator-based, earning commissions and fees from insurers and partners while streamlining digital applications and renewals. Founded in 2019 and headquartered in Selangor, it is privately held and is expanding from insurance comparison into broader fintech services via a planned finance super app.