Netflix

Software Engineer L5 - AI Observability & Agent Evaluation

Netflix
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12 days ago
Los Gatos, CA, USASenior
H1B sponsor

Base Salary

$388k - $619k/yr

Responsibilities

  • Build observability frameworks that provide metrics, logs, and distributed traces across online inference, batch scoring, feature pipelines, and agent orchestration.
  • Create reusable primitives for monitoring model performance, data quality, drift, degradation, latency, cost, and reliability.
  • Develop evaluation frameworks for LLM and agentic systems covering response quality, grounding, hallucination, task success, tool use, trajectory correctness, LLM-as-a-judge, and human review.
  • Lead build-versus-buy evaluations and own SDKs, connectors, and APIs for vendor platform integration.
  • Build reusable libraries, SDKs, and templates that make observability and evaluation the default for new systems.
  • Provide dashboarding, alerting, and SLO/SLI building blocks for ML and product teams.
  • Partner with engineering, product, machine learning, and data teams to turn needs into reusable platform capabilities.

Requirements

  • Experience in software, AI/ML, or platform engineering with production observability, monitoring, or ML/LLM evaluation experience.
  • Track record designing standards, libraries, SDKs, or frameworks adopted by other teams.
  • Strong Python skills and proficiency in at least one of Java, Go, or Scala, with experience building production services.
  • Practical experience operating ML models in production through online serving and/or batch processing, including drift, model performance, and data quality.
  • Hands-on experience with modern observability stacks such as Prometheus/Grafana, Datadog, OpenTelemetry, ELK/OpenSearch, or Jaeger/Tempo.
  • Understanding of distributed systems, microservices, and at least one major cloud platform such as AWS, GCP, or Azure.
  • Experience with vendor integration and VPC deployment.
  • Ability to collaborate cross-functionally and communicate clearly about system behavior, quality, and risk.
  • Experience using AI tools as a core part of the engineering workflow.
  • Preferred experience with ML/LLM observability and evaluation tools such as Arize, Braintrust, LangFuse, Weights & Biases, Galileo, Vertex AI Model Monitoring, or SageMaker Model Monitor.
  • Preferred experience building or shipping LLM/GenAI applications and evaluating prompts, results, metrics, LLM-as-a-judge systems, and human-in-the-loop review.
  • Preferred experience evaluating agentic systems, including tool use, multi-step reasoning, and trajectory or task-success measurement.

Tech Stack

AWSAzureDatadogGoGoogle Cloud PlatformGrafanaJavaPrometheusPythonScala
Netflix

About Netflix

10,000+ employees

Netflix builds and operates a global streaming service for TV series, films, games, and live programming, and produces original content through its in-house studio. It serves consumers in 190+ countries via subscription and ad-supported plans on internet-connected devices. Founded in 1997 and headquartered in Los Gatos, California, Netflix is a public company traded on NASDAQ (NFLX).

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