1 day ago
Base Salary
$101k - $194k/yr
Responsibilities
- Translate business requirements into full-stack software solutions for contact center applications.
- Design and code reusable, modular UI components and backend services for enterprise web modules.
- Develop APIs and scalable services using Java, Spring, SQL, Oracle, and AWS technologies.
- Deliver software through design, coding, testing, user acceptance testing, and operational support.
- Guide and mentor US and offshore team members on software design, development standards, and business impacts.
- Create project plans, allocate resources, manage tasks, track milestones, and develop issue mitigation strategies across multiple projects.
- Design high-availability, scalable applications supporting 24x7 operation and sub-second response-time business SLAs.
- Collaborate with analysts, QA leads, operations leads, and other departments to align project deliverables.
- Improve call center representative efficiency through innovative solutions, reusable components, and development process improvements.
- Validate designs, identify development lifecycle gaps, and make independent decisions affecting current and future systems.
Requirements
- Bachelor’s degree or four or more years of work experience.
- Four or more years of relevant experience demonstrated through work experience and/or military experience.
- Experience designing, developing, testing, and operationally supporting ReactJS, ExtJS, JavaScript, TypeScript, microservices, Java, Spring MVC, SQL, Oracle, or other object-oriented programming languages.
- Experience with AWS Cloud services.
- Preferred qualifications include a bachelor’s or master’s degree in Computer Science, Information Technology, or a related technical field.
- Preferred experience includes web UI development, usability, navigation, image caching, lazy loading, validation, UI debugging, profiling, and web application performance tuning.
- Preferred experience includes high-availability large-scale applications, cloud-native development, project leadership, multi-threaded applications, object-oriented design, design patterns, refactoring, and call center digital platforms.
- Preferred qualifications include Git, CI/CD pipelines, AWS certification, telecommunications experience, and experience working with US and offshore development teams.
- Ability to work with software development lifecycle methodologies and in an Agile development environment.
- Strong analytical, communication, interpersonal, teaming, and software development skills.
Benefits
- Hybrid work arrangement with work from home and a minimum of three days per week in the office.
- Medical, dental, vision, disability, life insurance, AD&D, identity theft protection, pet insurance, and group home and auto insurance options.
- Matched 401(k), up to eight company-paid holidays, up to six personal days, paid parental leave, adoption assistance, and tuition assistance.
- Newly hired employees receive up to 15 vacation days per year, increasing with service.
- Full-time schedule of 40 hours per week.
- Potential premium pay such as overtime, shift differential, holiday pay, and allowances depending on the role.
Tech Stack
Categories
About Verizon
Verizon builds and operates wireless networks, broadband (Fios), and enterprise connectivity, security, and IoT solutions for consumers, businesses, and public-sector customers. Its revenue comes from subscription mobile services, internet and TV access, and managed network and cloud security offerings. Founded in 2000 via the Bell Atlantic–GTE merger, the public company (NYSE: VZ) is headquartered in Basking Ridge, New Jersey, and is one of the largest mobile carriers in the United States.