Pariveda

Custom Application Support Developer - Bogota

Pariveda
Apply
2 months ago
Bogotá, ColombiaEntry Level / Mid Level

Responsibilities

  • Triage bug reports and feature requests, resolve known issues, and escalate novel or high-risk problems with clear context.
  • Troubleshoot relational SQL and non-relational database issues, including cross-container data migrations in Cosmos DB.
  • Provide primary user support for the internal platform through Slack and the intake board.
  • Monitor application health, build alerting, and automate recurring operational tasks.
  • Implement features, enhancements, and bug fixes using Node.js, TypeScript, React, and Azure services.
  • Participate in code reviews, sprint planning, backlog grooming, release management, deployments, and enterprise application integrations.
  • Create and maintain user help content, FAQs, release notes, runbooks, troubleshooting decision trees, and system documentation.
  • Write and expand unit, integration, and regression test coverage.

Requirements

  • 1-3 years of professional full-stack software development and/or IT experience.
  • Proficiency in JavaScript, TypeScript, and Node.js, plus experience with React or a comparable front-end framework.
  • Familiarity with RESTful APIs, Git-based version control workflows, command-line tooling, and debugging.
  • Experience using generative AI development tools on at least one platform, such as Claude or Codex.
  • Strong written communication, proactive self-directed work habits, and willingness to own support and operational responsibilities.
  • Bachelor’s degree in MIS, Computer Science, Math, Engineering, or a comparable field, or comparable experience.
  • Fluency in English and legal authorization to work in Colombia.
  • Preferred experience includes Azure services, CI/CD pipelines, automated unit and integration testing, NoSQL or document databases, and monitoring or observability tools.
  • Bonus qualifications include C#/.NET, technical writing or documentation maintenance, and user-facing production application support experience.

Benefits

  • Medical, dental, and limited vision coverage through Colmedica, plus life insurance through mgen and an employee assistance program through Telus Health.
  • Online Caring Community through CareFlash, financial education through Trust Momentum, and e-learning through Atlas and Udemy.
  • Cell phone device, cell phone stipend, and an on-call allowance.
  • One-time $300,000 COP stipend for purchasing a mouse, keyboard, monitor, or laptop.
  • 15 working days of leave each calendar year and up to 180 days of non-work-related sickness absence.
  • Maternity leave, paternity leave, mourning leave, and Colombian public holidays.

Tech Stack

Categories

Pariveda

About Pariveda

501-1,000 employees

Pariveda is a North American-based, employee-owned professional services firm. We provide strategy and technology services across industries. As a mission-driven organization and Certified B Corp, we enable our clients to imagine and do more, whether it’s making next quarter’s goals or navigating the future. From ideas to impact, we help clients get better at what they do to improve people and profits. We don’t just get the work done, we make potential possible. Visit us at www.parivedasolutions.com.

Contact me