1 day ago
Bengaluru, IndiaMid Level
Responsibilities
- Design, code, enhance, and maintain customized software solutions across systems and applications.
- Customize and configure the ServiceNow platform for IT service management needs.
- Develop and maintain ServiceNow workflows, business rules, and client scripts.
- Use integration techniques and APIs to connect ServiceNow with other enterprise systems.
- Collaborate with cross-functional teams to translate business needs into technical solutions.
- Improve software performance and reliability and document development processes and solutions.
- Work independently as a subject matter expert and guide junior team members.
Requirements
- At least 3 years of experience in ServiceNow IT Service Management.
- Proficiency in ServiceNow IT Service Management (ITSM).
- Experience with ServiceNow platform customization and configuration.
- Strong understanding of IT service management processes and best practices.
- Ability to develop and maintain workflows, business rules, and client scripts within ServiceNow.
- Familiarity with integration techniques and APIs.
- 15 years of full-time education.
Benefits
- The position is based at the Bengaluru office.
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About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.