1 day ago
Base Salary
$112k - $166k/yr
Responsibilities
- Own system performance monitoring and lead efforts to improve platform and application availability and reliability.
- Lead complex, high-priority incident response, including root cause analysis and corrective actions.
- Design and implement automation frameworks to improve operational efficiency and reduce human error.
- Lead reliability, scalability, resilience, observability, capacity planning, and disaster recovery initiatives.
- Direct cross-functional engineering teams during critical incidents, including work assignments, troubleshooting priorities, rollbacks, and regional failovers.
- Partner with engineering and product teams on scalable, fault-tolerant system architecture.
- Mentor junior site reliability engineers and provide technical guidance.
- Drive operational workflow improvements, cost reduction, and performance enhancement.
Requirements
- At least 3 years of relevant experience and a bachelor’s degree, or an equivalent combination of education and experience.
- Significant hands-on experience with AWS or GCP; multi-cloud experience is preferred.
- Strong proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Pulumi.
- Significant hands-on experience with Kubernetes and CNCF ecosystem tools.
- Ability to read and troubleshoot Python, Go, Bash, YAML, HCL, and JSON during incidents.
- Experience managing critical incidents in Infrastructure-as-Code environments, including IaC state issues, GitOps failures, and cloud-native deployment problems.
- Professional-level certification from a major cloud platform, such as AWS Solutions Architect Professional or Google Cloud Professional Cloud Architect, or equivalent.
- Experience with Splunk, Datadog, Prometheus, and Grafana.
- Knowledge of networking, load balancing, CDN technologies, and DNS management.
- Proficiency in Python, Bash, and PowerShell for operational automation.
- 5+ years of experience in site reliability engineering, infrastructure operations, or similar technical operations roles is listed among the preferred qualifications.
- Experience with AWS, GCP, and/or Azure; Terraform, Ansible, and CloudFormation; Docker and Kubernetes; and distributed systems and microservices architecture.
Benefits
- Balanced hybrid work model with 3 days in the office and 2 days at the PayPal office or home workspace.
- Comprehensive choice-based wellbeing programs, paid time off, healthcare coverage, financial security resources, and mental health support.
- The role is based in Scottsdale, Arizona, with 0% travel stated.
- Base pay is listed as $111,500.00-$165,550.00 annually, with potential additional bonus, equity, or incentive compensation.
Tech Stack
AnsibleAWSAzureBashDatadogDockerGoGoogle Cloud PlatformGrafanaKubernetesPowerShellPrometheusPythonSplunkTerraform
Categories
Site Reliability
About PayPal
PayPal builds digital payments platforms for consumers and merchants, including PayPal, Venmo, and Xoom, supporting online, in‑app, and in‑person checkout and peer‑to‑peer transfers. It earns primarily from transaction and merchant processing fees, plus value‑added services such as risk management and branded credit. Founded in 1998 and headquartered in San Jose, California, PayPal operates in roughly 200 markets and is a public company traded on NASDAQ.