1043-Senior Technology Engineer-Salesforce Architect
City and County of San Francisco6 hours ago
Base Salary
$159k - $200k/yr
Responsibilities
- Lead Salesforce architecture and provide strategic technical advice connecting business requirements with technical solutions.
- Design, plan, integrate, test, implement, document, and enhance systems and platforms supporting the SMART Salesforce environment.
- Manage Salesforce integrations, data, governance, security, performance, backup, recovery, and business continuity procedures.
- Provide 24-hour on-call incident response, troubleshooting, service recovery, and corrective measures for mission-critical services.
- Coordinate with vendors, technical support teams, departments, managers, and other technology professionals to resolve platform issues.
- Demonstrate and train staff on new technology products and develop and review operational and troubleshooting documentation.
- Analyze platform requirements, research technologies, conduct feasibility studies, and recommend system improvements.
- Monitor daily system performance and provide technical leadership, consultation, and possible supervision to technical staff.
Requirements
- Associate degree in computer science, computer engineering, information systems, or a closely related field, or qualifying equivalent coursework of at least 60 semester or 90 quarter credits, including specified technology coursework.
- Three years of experience analyzing, installing, configuring, enhancing, and/or maintaining system or platform components.
- Highly specialized Salesforce and technology-platform knowledge, with the ability to independently design, troubleshoot, integrate, and resolve complex systems issues.
- Salesforce Sales Cloud and/or Service Cloud certification is desirable.
- Salesforce Application Architect or System Architect certification is desirable.
- Experience with middleware, enterprise service buses, or API gateways such as MuleSoft or Apigee is desirable.
- Agile or Scrum certification and ITIL or service-management knowledge are desirable.
- At least 7 years of verifiable senior-level Salesforce implementation experience is desirable.
- At least 2 years of verifiable supervisory experience is desirable.
- Experience managing Salesforce data, including SOQL or SQL, and at least 6 months of exposure to Salesforce Gov Cloud and APEX is required.
Benefits
- Permanent Exempt appointment serving at the discretion of the Appointing Officer, with a duration not exceeding 36 months.
- Application window runs from September 16, 2026 through September 30, 2026.
- The role includes 24-hour on-call support responsibilities for mission-critical services.
- City employment includes access to the City’s employee benefits and public-sector employment programs, as referenced in the posting.
About City and County of San Francisco
The City and County of San Francisco is a consolidated city-county government that delivers public services to residents, businesses, and visitors. It operates tax- and fee-funded departments spanning public health and hospitals, public safety, transportation, utilities, environmental health, permitting, and digital services. Headquartered in San Francisco and consolidated since 1856, it runs facilities from hospitals and clinics to wastewater treatment plants, supporting daily city operations and long-term infrastructure.