2 months ago
Mumbai, IndiaStaff+
Responsibilities
- Lead technical discussions and presentations with enterprise clients and understand their architectural and business needs.
- Develop and implement proofs of concept and custom demonstrations showcasing Kong’s capabilities in system integration and CI/CD environments.
- Provide guidance on SRE observability strategies for monitoring and optimizing API infrastructure.
- Use Linux, Docker, and Git to troubleshoot complex technical issues and provide advanced customer support.
- Drive automation technology adoption and efficient API lifecycle management in customer environments.
- Collaborate with sales, product, and engineering teams, provide market feedback, and contribute to product development.
- Mentor junior solutions engineers and contribute to the team’s technical knowledge base.
- Manage multiple projects concurrently and deliver results within deadlines.
- Communicate complex technical concepts to technical and non-technical audiences.
Requirements
- 10+ years of experience in solutions engineering, technical architecture, or a similar customer-facing technical role.
- Solid AIOps and/or Kafka experience, with familiarity with AI trends, orchestration tools, agentic AI, and agent building preferred.
- Strong understanding of APIs, software development, API design, and API management principles.
- Experience with authentication mechanisms including OAuth, OIDC, and JWT, plus cybersecurity best practices.
- Proficiency with Linux, Docker, Git, CI/CD pipelines and tools, SRE observability, and automation scripting.
- Understanding of the software development life cycle and infrastructure and application deployment.
- Strong project management, prioritization, presentation, interpersonal, and technical communication skills.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
Tech Stack
Categories
Solutions Engineering
About Kong
Kong builds an open-source and commercial platform for API and AI connectivity, including Kong Gateway, Kong Konnect, and service mesh tools (Kuma/Kong Mesh) to secure, manage, and observe APIs and LLM traffic across clouds. It sells subscriptions and cloud services for API lifecycle management, security, and traffic governance to enterprises and platform teams. Founded in 2017 and headquartered in San Francisco, Kong is privately held.