Lead Monitoring & Observability System Architect
Orange Business Services5 months ago
Gurgaon, IndiaStaff+
Responsibilities
- Lead system architecture for the service assurance Agile Release Train.
- Design monitoring and observability solutions within the overall service assurance systems landscape.
- Define monitoring and observability standards and best practices.
- Automate the collection, analysis, and visualization of metrics and logs.
- Gather business requirements for discovery, collection, alerting, correlation, AIOps, dashboard, and reporting solutions.
- Lead the design and implementation of monitoring and observability solutions with development teams and systems integration partners.
- Integrate and optimize BluePlanet UAA and Splunk for cross-domain data correlation, alerting, predictive features, and dashboarding.
- Contribute to incident management strategies and proactive resolution.
- Ensure solution compliance with security and regulatory standards.
- Serve as the primary architecture contact for security, hosting strategy, integration, and related concerns.
- Analyze Agile Release Train performance and identify service-delivery improvements.
- Provide technical leadership and mentorship to team members.
Requirements
- At least 15 years of experience, including at least five years of demonstrated success as a technical leader in monitoring and observability.
- Bachelor’s or master’s degree in computer science, telecommunications, or a related field.
- Significant experience in monitoring, observability, and SRE architecture.
- Proficiency with Splunk and BluePlanet UAA or comparable industry-standard monitoring and observability tools.
- Strong knowledge of Azure, GCP, AWS, microservices architectures, and Kubernetes.
- Deep understanding of data collection and monitoring protocols, including SNMP, NetFlow or sFlow, Syslog, REST API, messaging buses such as Kafka, and OpenTelemetry.
- Knowledge of DevOps and CI/CD practices and proficient practice of SAFe.
- Knowledge of network services architecture, including SDWAN, cloud connectivity, and MPLS.
- Strong analytical, synthesis, communication, problem-solving, leadership, and collaboration skills.
- Relevant certifications and experience with incident management tools such as ServiceNow are advantageous.
Benefits
- Flexible working hours and a hybrid arrangement combining office and home working.
- Training, upskilling, and reskilling opportunities.
- Internal career growth and mobility opportunities.
- Health and well-being programs, diversity and inclusion initiatives, CSR activities, and employee events.
- Employee referral and Change Maker reward programs.
- Opportunity to collaborate with international teams and customers across multiple locations.
Tech Stack
Categories
About Orange Business Services
Orange Business Services is the enterprise arm of Orange S.A., headquartered in Paris, providing managed connectivity, cloud, cybersecurity, and unified communications to multinational companies and the public sector. It sells network and digital integration services—such as SD‑WAN, 5G, IoT/M2M, and collaboration—across more than 60 countries via long-term contracts and managed service agreements. The unit operates globally with deep telecom infrastructure backing from its parent carrier.