15 hours ago
Bengaluru, IndiaSenior
Responsibilities
- Partner with enterprise customers to understand technical requirements and business goals.
- Design scalable AI solution architectures and guide customers through production deployments.
- Build integrations, prototypes, and reusable tools that accelerate customer success.
- Lead technical workshops and architecture discussions and troubleshoot complex production issues.
- Collaborate with Product and Engineering teams to share customer feedback and influence product enhancements.
- Create documentation, reusable best practices, and technical assets for future deployments.
Requirements
- Bachelor's degree in Computer Science or a related technical field, or equivalent experience.
- 7+ years of software engineering experience building production-grade applications, or a master's degree plus 4 years of related experience, or a PhD plus 1 year of related experience.
- Experience with APIs, distributed systems, cloud platforms, or backend development.
- Strong troubleshooting and problem-solving skills across multiple technology layers.
- Excellent communication skills and ability to work directly with enterprise customers.
- Comfort working in fast-paced, ambiguous environments and interest in AI, Machine Learning, or developer platforms.
- Preferred qualifications include production experience with Generative AI, LLM, or Machine Learning applications; Kubernetes, cloud infrastructure, observability, or MLOps; customer-facing technical solutions or integrations; reusable developer tools, frameworks, or open-source contributions; and enterprise consulting, Solutions Engineering, or Technical Customer Success experience.
Tech Stack
Categories
Forward Deployed
About Cisco
Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.