7 days ago
Palo Alto, CA, USAStaff+
Base Salary
$200k - $350k/yr
Responsibilities
- Own the global Solutions Engineering function, including strategy, hiring, enablement, and execution across pre-sales engineering and solution architecture.
- Build repeatable demo environments, proof-of-concept frameworks, technical qualification criteria, and win/loss analysis processes.
- Act as the senior technical authority in strategic customer engagements, architecture reviews, security and data sovereignty discussions, and executive briefings.
- Partner with Product and Engineering to translate field insights into roadmap priorities and develop scalable solution frameworks and reference architectures.
- Scale the global SE organization across regions and specialist capabilities while establishing technical standards, career paths, and performance expectations.
- Partner with Sales leadership on coverage models, AE/SE ratios, engagement protocols, executive deal strategy, and customer escalations.
- Represent Uniphore with enterprise CTOs and VP Engineering leaders and participate in industry events, advisory boards, and thought leadership activities.
Requirements
- Deep current technical expertise in AI infrastructure, foundation models, LLM/SLM deployment, RAG architectures, or agentic AI gained through hands-on work or direct customer engagement.
- Proven experience building and scaling global pre-sales Solutions Engineering organizations and managing large, multi-region teams.
- Experience at an AI-native company, cloud data platform, or AI infrastructure company.
- Ability to operate credibly at engineering and architecture level as well as at the C-suite business level.
- At least 15 years of experience in Solutions Engineering or technical pre-sales roles, including at least 8 years in senior leadership.
- Experience with enterprise data sovereignty, zero-copy architectures, regulated-industry AI deployments, platform transitions, or pre-IPO companies is strongly preferred.
- International leadership experience across AMER, EMEA, and APAC is strongly preferred.
- Must be based in the Bay Area or willing to relocate to Palo Alto, California.
Benefits
- Regular in-office presence at the Palo Alto headquarters is required.
- Benefits include medical, dental, vision, a 401(k) with company match, paid time off, paid holidays, a paid birthday day off, and other paid leave policies.
- The role includes annual incentive eligibility and pre-IPO stock options.
Tech Stack
DatabricksSnowflake
Categories
Solutions Engineering
