Airbnb

Senior Machine Learning Engineer, Community Support Engineering

Airbnb
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3 months ago
Beijing, ChinaSenior
H1B Sponsor

Responsibilities

  • Envision, champion, and support novel ML systems, product integrations, and performance optimizations for real-world problems.
  • Work with product, design, and engineering partners to design and build efficient AI solutions for Airbnb Community Support products.
  • Develop and enhance AI models, ML services, and tools including LLM fine-tuning and optimization, RAG/search, LLM evaluation and testing automation, feedback-based learning, and guardrails.
  • Shape early-stage ideas from inception through production and share emerging AI/ML technologies with teams across China and the US.

Requirements

  • PhD or master’s degree, preferably in computer science, or equivalent experience.
  • At least 4 years of machine-learning engineering experience with ownership of large-scale software systems.
  • Experience designing and developing AI and ML systems and services and building efficient, scalable ML-powered products.
  • Experience with LLM-driven chatbot and agentic AI products is preferred.
  • Excellent communication and cross-functional collaboration skills.
  • Fluency in both English and Mandarin is essential.

Benefits

  • China-based position with occasional work at an Airbnb office or attendance at offsites as agreed with the manager.

Categories

Airbnb

About Airbnb

5,001-10,000 employees

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays, experiences and services that make it possible for guests to connect with communities in a more authentic way.

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