The Co-operators

Sr Technical Consultant

The Co-operators
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11 hours ago
Mississauga, Canada +4 moreSenior

Responsibilities

  • Plan, maintain, upgrade, and optimize complex cloud infrastructure systems, processes, and procedures.
  • Oversee infrastructure performance, capacity, security posture, and integrations with internal and external environments and applications.
  • Coordinate research, diagnosis, testing, and resolution of complex technical incidents and problems across production and test environments.
  • Provide ongoing technical support and maintenance for complex internal and outsourced technologies.
  • Assess risks, design technology solutions, and recommend improvements to efficiency, reliability, and performance.
  • Direct large and complex technical projects and create work plans and time estimates for infrastructure implementations, operational changes, and enhancements.
  • Document processes and solutions, update knowledge materials, and support knowledge transfer across teams.
  • Coach and mentor peers and business partners while developing methodologies, standards, and tools.

Requirements

  • Seven to ten years of technical experience in progressively complex technical environments, including support for business-critical internal and external customer applications.
  • Degree in Information Technology or Computer Science, or equivalent technical experience.
  • Experience with containerization, Kubernetes management, automation technologies, Terraform, source code management, and infrastructure deployment automation.
  • Strong experience with at least one of AWS or Azure, plus cloud resource monitoring and efficiency analysis tools.
  • Experience with API gateway and Content Delivery Network technologies.
  • Experience leading multiple complex and resilient technical solutions with a focus on security, performance, and reliability.
  • Strong troubleshooting, problem-solving, communication, collaboration, and team leadership skills.
  • Ability to participate in extended work hours and a rotational evening and weekend on-call schedule.
  • Successful completion of a background check as a condition of employment.

Benefits

  • Hybrid work model with two days in the office.
  • Training and development opportunities.
  • Flexible work options and paid time off.
  • Physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days.
  • Group retirement savings plans, pension, health and wellness, dental, disability and life coverage, mental health support, and an employee assistance program.
  • Regular full-time employment with occasional evening and weekend work and rotational on-call shifts.
The Co-operators

About The Co-operators

5,001-10,000 employees

The Co-operators is a Canadian financial services co-operative that provides multi-line insurance (home, auto, life, farm, commercial) and wealth management to individuals, families, and businesses. It earns revenue through premiums, investment management, and brokerage services delivered via a national advisor network and digital channels. Founded in 1945 and headquartered in Guelph, Ontario, it is member-governed and reports over $56B in assets under management across operations nationwide.

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