2 months ago
Base Salary
$152k - $190k/yr
Responsibilities
- Own the agentic troubleshooting framework, including high-impact use cases, workflows, playbooks, and cross-product processes.
- Evaluate and integrate GenAI advances using LLMs, machine learning models, data processing, fine-tuning, and inference optimization.
- Explore and generate features using cloud platforms and data lakes.
- Process and aggregate high-volume data through real-time pipelines.
- Design, implement, and operate scalable production systems involving microservices, data pipelines, orchestration, and caching.
- Build and operate ML models across their lifecycle, including development, deployment, monitoring, and optimization.
Requirements
- Foundational understanding of AI/ML technologies and experience applying AI-driven solutions within a functional domain.
- BS in Computer Science with 6+ years of experience, or MS/PhD with 5+ years of experience solving real-world problems using AI/ML and distributed systems.
- Proficiency in programming, data structures, algorithms, and machine learning, with strong first-principles problem-solving skills.
- Hands-on experience with AI modeling, feature generation, prompt engineering, evaluations, and productionization.
- Experience designing and operating distributed microservices with Kubernetes and Docker using Python, Go, or Java.
- Preferred experience designing and scaling autonomous AI agents, agentic orchestration workflows, and LLM tooling for cloud infrastructure troubleshooting or incident response.
- Preferred experience fine-tuning and deploying proprietary SLMs/LLMs at scale while optimizing latency, cost, safety, and evaluations.
- Preferred experience delivering production AI systems involving anomaly detection, event correlation, incident investigation, and resilient systems with defined service-level objectives.
Benefits
- Hybrid work arrangement based in San Jose, California, with three days per week in the office.
- Various health plans.
- Vacation and sick time off plans.
- Parental leave options.
- Retirement options.
- Education reimbursement.
- In-office perks.
- Inclusive benefits and workplace accommodations.
Tech Stack
Categories
About Zscaler
Zscaler builds a cloud-delivered zero trust security platform that replaces traditional network security appliances for enterprises and public-sector organizations. Its Zero Trust Exchange provides secure web gateway, zero trust access, CASB, and cloud firewall services, sold as subscriptions and delivered across 160+ global data centers. Founded in 2007 and headquartered in San Jose, it is a public company on NASDAQ (ZS) serving thousands of customers worldwide.