DEPT®

DUH - GTM Engineer for Future Customer Journey

DEPT®
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3 days ago
London, United KingdomSenior

Responsibilities

  • Convert the Future of the Customer Journey methodology into agentic components, prototypes, and internal tools.
  • Collaborate with growth and strategy teams to understand problems and deliver working software rapidly.
  • Support global client projects on a partially billable basis and implement the firm-wide strategy consistently across markets.
  • Collaborate with product and craft teams to document integration paths, maintain platform compatibility, and hand over validated components.
  • Evaluate, adopt, integrate, and share new AI products and technology-partner platforms across markets.

Requirements

  • Require 5+ years of experience prototyping and shipping production-grade software, with deep command of Python or a similar core language.
  • Require the ability to work across TypeScript, JavaScript, React, and other languages and frameworks.
  • Require experience building applications with Gemini, GPT, and Claude model families and connecting models to enterprise data and tools using RAG and skills-based agent systems.
  • Require proficiency with APIs, authentication, data exchange, and cross-platform integration.
  • Require experience developing agentic systems with LangChain, LangGraph, or equivalent frameworks.
  • Require an AI-native working style across coding, research, and delivery tools.
  • Prefer experience in forward-deployed engineering, customer engineering, solutions engineering, or applied AI roles within an agency, consultancy, or AI company.
  • Prefer experience presenting working software to strategists, clients, and other non-technical stakeholders.
  • Prefer knowledge of OpenAPI and Model Context Protocol, plus experience with paid media, social platforms, user behaviour, agentic commerce, or generative engine optimisation.
  • Prefer experience with evaluation, tracing, and observability for LLM applications and a demonstrated ability to adopt new AI products quickly.

Benefits

  • Flexible hybrid policy requiring 2–3 days in the office depending on location.
  • Opportunity to work from abroad for up to 13 weeks per year.
  • Access to DEPT/YOU learning courses and special programs.
  • Health contribution through OpenUp, gym and wellness discounts, and healthy office lunches.
  • Lease-bike discount and NS Business Card commuting support.
  • Inclusive workplace with reasonable-adjustment support.
DEPT®

About DEPT®

1,001-5,000 employees

DEPT® is a global technology and marketing services agency that designs and builds digital products, campaigns, and commerce for large brands. It delivers strategy and execution across brand/media, experience design, commerce, CRM, and technology/data as a fee-for-service agency. Headquartered in Amsterdam and owned by The Carlyle Group, it is B Corp and Climate Neutral certified since 2021, with clients such as Google, eBay, and Lufthansa.

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