2 days ago
Responsibilities
- Design and communicate target-state architectures, modernization roadmaps, business cases, process contexts, sequence diagrams, and architecture decision records.
- Lead the architecture and roadmap for SRE platform capabilities, including OpenTelemetry-based observability, SLO alerting, AIOps, event correlation, incident response, on-call tooling, runbook automation, and self-healing.
- Embed reliability practices such as service level indicators, objectives, error budgets, resilience patterns, progressive delivery, automated rollback, chaos testing, disaster recovery testing, and blameless post-incident reviews into engineering platform paths.
- Contribute architecture expertise across APIs, services, events, data, user interfaces, identity and access management, and supporting platform capabilities.
- Partner with platform and product leaders to modernize front-end, middle-tier, and back-end technology stacks and drive adoption of integration patterns.
- Evaluate vendors, influence platform capability intake and design decisions, validate designs through proofs of concept and reference implementations, and participate in architecture governance.
- Articulate the business value, trade-offs, and strategic implications of architectural roadmaps.
Requirements
- 10+ years of solution architecture and senior software engineering experience with significant hands-on product delivery in a global software delivery organization.
- Expert understanding of software and internet architecture, modern front-end and back-end stacks, API management, identity and access management, cloud-native and on-premises infrastructure, containers, Kubernetes, infrastructure as code, networking, and application delivery.
- Deep expertise in SRE capabilities including SLOs, error budgets, observability, telemetry architecture, AIOps, incident management, root cause analysis, resilience, disaster recovery, and cross-team operational interfaces.
- Strong understanding of how IAM, security, and network policies affect service reliability, operability, and troubleshooting.
- Track record delivering platform capabilities for consumer-facing software products, particularly API- and event-driven systems.
- Experience with modern software development practices, AI-enabled development, DevSecOps, and platform-as-a-product approaches.
- Thorough understanding of information security and data protection practices in regulated environments.
- Strong communication, collaboration, stakeholder influence, judgment, and ability to lead without formal authority.
- Preferred: experience in financial services or other regulated industries, enterprise observability/AIOps/incident-management platforms, and reliability and observability for AI and LLM-based systems.
- An undergraduate degree in Engineering, Computer Science, or another technical field is preferred but not required.
Benefits
- Full-time employment.
- US positions may require a drug test after a conditional offer.
Tech Stack
Categories
Site Reliability
About FIS
FIS builds financial technology for banks, merchants, and capital-markets firms, including core banking platforms, payment processing, fraud/risk tools, and investment/treasury systems. It sells enterprise software, cloud services, and outsourced processing via long-term contracts and transaction-based fees. Founded in 1968 and headquartered in Jacksonville, Florida, FIS is a Fortune 500 public company trading on the NYSE (FIS) with customers worldwide.