Amadeus

Service Reliability Engineer 4

Amadeus
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5 days ago
Bengaluru, IndiaStaff+

Responsibilities

  • Provide expert operational support and troubleshooting for OpenShift, Grafana, Kafka, Azure, microservices, Jenkins, Groovy scripting, Helm, repository management, and other cloud technologies.
  • Design, maintain, and optimize CI/CD pipelines, automated deployments, monitoring solutions, and DevOps practices.
  • Respond to incidents, perform root cause analysis, and implement preventative measures to improve system resilience and reduce downtime.
  • Design and deliver key platform components, scalable microservices, technical enhancements, and proof-of-concepts.
  • Troubleshoot customer-reported defects, debug software, conduct performance analysis, and maintain product integrity and compliance.
  • Collaborate with product management, technical business analysts, quality assurance, global operations, architects, and developers.
  • Create and maintain technical documentation, standards, best practices, project status reports, and architectural materials.
  • Review AI-generated outputs for accuracy, security, compliance, and production readiness.
  • Lead groups of developers and coordinate cross-team development activities.

Requirements

  • Bachelor’s or master’s degree in computer science or software development engineering.
  • At least 9 years of relevant IT experience.
  • At least 3 years of cloud experience.
  • Strong knowledge of cloud-native technologies including Docker, Kubernetes, Quarkus, OpenShift, and microservices.
  • Hands-on experience with system design, application development, testing, production support, and operational stability.
  • Experience with CI/CD pipelines, GitHub Actions, Argo CD, Argo Workflows, automation tools, and monitoring solutions.
  • Experience developing, debugging, and maintaining code using modern programming languages and database technologies such as Oracle, MySQL, Cassandra, or MongoDB.
  • Experience building high-performance, highly available, interoperable, and reliable cloud services.
  • Experience leading groups of developers and teams.
  • Ability to troubleshoot complex production issues, communicate effectively, collaborate across teams, and work in a changing environment.
  • Experience maintaining technical and architectural documentation using Confluence or an equivalent tool.
  • Familiarity with the complete product development lifecycle, including production support.

Tech Stack

Apache CassandraApache KafkaArgo CDAzureDockerGitHub ActionsGrafanaGroovyHelmJenkinsKubernetesMongoDBMySQLOpenShift

Categories

DevOpsSite Reliability
Amadeus

About Amadeus

10,000+ employees

Amadeus builds enterprise software and transaction platforms for the travel industry, including a global distribution system and airline passenger service systems, plus airport and hospitality solutions. It sells to airlines, travel agencies, airports, hotels, and rail operators through long-term contracts, software subscriptions, and transaction-based fees. Founded in 1987 and headquartered in Madrid, it is a public company listed on the Madrid stock exchange.

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