Salesforce Solution Architect (Healthcare or Health Cloud exp mandatory)
Salesforce1 day ago
Pune, India +2 moreSenior
Responsibilities
- Work with healthcare customers, business executives, business analysts, IT development staff, and implementation partners to understand business needs.
- Translate business requirements into technical requirements, solution designs, user stories, business rules, insurance product configurations, and rate models.
- Map business requirements to Salesforce Industries and Vlocity functionality and determine what capabilities to implement.
- Evaluate the long-term operational, roadmap, upgrade, conflict, and limitation impacts of proposed capabilities.
- Technically lead complex projects across analysis, architecture, design, build, testing, and production.
- Collaborate with sales, pre-sales, engineering, product management, and services teams to increase customer value.
- Use AI tools, developer assistants, and agentic evaluation frameworks to accelerate implementation.
- Travel to customer locations as required.
Requirements
- At least 8 years of healthcare industry experience.
- Experience implementing healthcare solutions at healthcare operators and demonstrated healthcare domain or Health Cloud expertise.
- Proven ability to engage business users, gather requirements, and create solution designs.
- Knowledge of the Salesforce Platform and direct Salesforce experience at minimum at the Administrator level.
- Proven successful delivery of customer projects, preferably enterprise CRM implementations.
- Hands-on knowledge of process modeling, project management, data modeling, systems analysis, and systems design.
- Ability to learn new skills and technologies and communicate effectively with customers, partners, and internal teams.
- Bachelor's or Master's degree in Computer Science, Software Engineering, Business, or a related field.
- Preferred certifications include Salesforce Sales/Service Cloud Consultant, Salesforce Administrator, Salesforce Developer, Certified Scrum Master, or Certified Product Owner.
Benefits
- Salesforce offers benefits and resources intended to support balance and employee well-being.
- The role requires travel to customer locations.
- Salesforce provides accommodations during the application or recruiting process upon request.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.