30 days ago
Ulm, Germany +28 moreMid Level
Responsibilities
- Design CRM solutions with Dynamics 365 Customer Engagement, Dataverse, Power Platform, and Azure using standard, low-code, or pro-code approaches.
- Advise international customers from CRM vision through implementation as a functional and technical contact.
- Plan integrations with ERP, marketing, and legacy systems, including data migrations and data flows to Microsoft Fabric.
- Define environment strategies, security concepts, Managed Environments, DLP policies, governance, and deployment processes.
- Design responsible uses of Copilot, Copilot Studio, and AI agents in customer solutions.
- Coordinate customers and project teams and facilitate architecture decisions.
Requirements
- At least 3 years of consulting or development experience with Dynamics 365 Customer Engagement (CRM) and Power Platform.
- Deep knowledge of Dataverse, Dynamics 365 Sales, Dynamics 365 Customer Service, platform limitations, and licensing models.
- Experience with Azure integration architectures, including Functions, Service Bus, Logic Apps, API Management, and data migrations.
- Knowledge of security concepts, environment strategies, Managed Environments, DLP policies, and ALM/DevOps processes for Power Platform.
- Understanding of technical and functional processes in sales, service, marketing, and related business applications.
- Strong architecture moderation, customer communication, and advanced AI expertise.
- PL-600 certification is advantageous.
- Very good German and good English language skills.
Tech Stack
Categories
Solutions Engineering
About adesso
adesso SE is a German IT services and consulting firm that builds custom software and modernizes core systems for enterprises and the public sector. It offers project-based consulting, development, and integration across domains such as cloud, data/AI, and enterprise platforms to improve business processes. Founded in 1997 and headquartered in Dortmund, adesso is a publicly listed company on the Frankfurt Stock Exchange (ETR) serving clients across finance, insurance, healthcare, and government.