AI Compliance Analyst II - Healthcare preferred
CareSource4 days ago
Remote, United StatesMid Level
Base Salary
$72k - $116k/yr
Responsibilities
- Design, build, administer, and optimize AI solutions and agents using Copilot, Copilot Studio, Power Automate, Nintex, and other approved tools.
- Provide business-level oversight of AI solutions and monitor metrics and business outcomes.
- Evaluate AI solution behavior and identify configuration, prompt, workflow, and agent-instruction improvements.
- Perform testing, validation, and quality reviews of AI outputs for accuracy, usability, and business alignment.
- Document AI configurations, workflows, prompts, user guidance, and performance observations.
- Collaborate with technical, governance, compliance, and business partners to support responsible AI use, adoption, and enhancement.
- Translate healthcare operational needs into AI experience designs, business requirements, acceptance criteria, and quality standards.
Requirements
- Bachelor’s degree in a related field, or equivalent relevant work experience in lieu of the degree.
- At least three years of experience in healthcare operations, business analysis, automation, digital transformation, technology solutions, or a related field.
- Experience with AI-enabled tools, digital engagement, automation, or conversational technologies.
- Understanding of generative AI tools, AI agents, large language model behavior, prompt patterns, agent instructions, model limitations, knowledge retrieval, and evaluation methods.
- Ability to design AI-enabled healthcare service experiences, customer or employee journeys, conversational flows, and operational workflows.
- Knowledge of responsible AI, privacy, accessibility, security, risk controls, and human-in-the-loop review practices.
- Working knowledge of Nintex Workflows and proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, Outlook, and Teams.
- Healthcare, health insurance, regulated-industry, service-journey, knowledge-resource, workflow, or cross-functional AI experience is preferred.
- Strong analytical, critical-thinking, problem-solving, facilitation, communication, documentation, prioritization, and stakeholder relationship skills.
Benefits
- Salary position with a base compensation range of $72,200.00-$115,500.00 and potential eligibility for a performance-based bonus.
- Substantial and comprehensive total rewards package focused on employee well-being.
- General office environment; extended sitting or standing may be required.
- Travel is not typically required.
Categories
About CareSource
CareSource is a nonprofit managed care organization that offers Medicaid, Medicare Advantage, and Health Insurance Marketplace plans to individuals and families. It contracts with state and federal programs and sells exchange plans, focusing on care coordination and benefits administration. Founded in 1989 and headquartered in Dayton, Ohio, it serves more than 2 million members across multiple states.