Responsibilities
- Develop and maintain automation, tooling, services, scripts, and applications for service management processes.
- Build monitoring, alert handling, recovery, reporting, API integration, and infrastructure-as-code workflows.
- Improve monitoring, alert quality, observability, service resilience, and production readiness across applications and platform services.
- Analyze recurring issues and operational trends to identify reliability and automation opportunities.
- Contribute to AI-enabled assistants, copilots, automated runbooks, knowledge retrieval, incident summarization, and operational insights.
- Support incident response, change execution, documentation, runbooks, risk, audit, control, security, and compliance processes.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
- 2–4 years of experience in DevOps, software engineering, or a similar field.
- Experience with Python or scripting for automation and system integration.
- Familiarity with Linux/Unix environments and distributed systems concepts.
- Experience with Microsoft Power Platform, including Power Apps, Power Automate, Power BI, and Dataverse.
- Understanding of monitoring and observability concepts including metrics, logs, alerts, and dashboards.
- Preferred experience with Terraform, Ansible, CI/CD pipelines, GitOps workflows, ServiceNow, Kubernetes, containers, platform engineering, AWS, Azure, AI/ML concepts, generative AI applications, secure automation, enterprise controls, and financial services or regulated environments.
- Strong analytical, problem-solving, communication, service-oriented, and cross-functional collaboration skills.
Benefits
- Benefits include a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents, and Flexible Time Off.
- Hybrid work model requires at least four days in the office per week with flexibility to work from home one day per week; some business groups may require additional office time.
About BlackRock
BlackRock is a global asset manager and technology provider dedicated to helping more and more people experience financial well-being. We help millions of people invest to build savings that serve them throughout their lives. We always start with our clients’ needs and look to offer them more quality choices for how and where to invest their money. Our global investments platform offers our clients access to the world’s markets while making investing easier and more affordable. And with offices in more than 40 countries, our global expertise helps them navigate changing markets to stay ahead of the curve. Follow us for global insights shaping the economy, conversations about financial well-being and more information on culture and careers at BlackRock. https://bit.ly/3n6Fxdy