Solutions Architect, ICM
CaptivateIQ2 months ago
Base Salary
$150k - $190k/yr
Responsibilities
- Lead end-to-end delivery of complex enterprise implementations from discovery through launch.
- Architect scalable, high-performance compensation models and translate plan designs into maintainable system configurations.
- Serve as the senior technical escalation point, diagnose root causes, and develop reusable modeling patterns.
- Advise customer stakeholders on compensation architecture, trade-offs, edge cases, and best practices.
- Partner with Product and Engineering to influence roadmap priorities and resolve platform gaps.
- Shape modeling frameworks, reusable components, implementation standards, templates, and QA checklists.
- Mentor and guide consultants to improve technical and consultative delivery quality.
Requirements
- 6+ years of total work experience, including 4+ years designing and modeling complex incentive compensation plans in an ICM/SPM platform.
- Expert-level Excel modeling experience with large, complex datasets and strong understanding of data structures, calculations, and model hygiene.
- Experience leading SaaS implementations in Professional Services, Solutions Architecture, or Technical Consulting.
- Success working with multiple stakeholders and advising customers through technical and business trade-offs.
- Deep understanding of implementation best practices, solution architecture, and the full project lifecycle.
- Strong analytical, detail-oriented, curious, customer-focused, and deadline-management capabilities in ambiguous environments.
- Openness to AI-driven tooling and automation for modeling efficiency or data workflows.
- Experience with CaptivateIQ or other ICM/SPM platforms such as SAP Commissions, Xactly Incent, Varicent, or Anaplan is preferred.
- Familiarity with Salesforce, NetSuite, or Zuora is preferred.
- Exposure to SQL or Python for structuring, organizing, and validating data is preferred.
- Background in financial operations, FP&A, accounting, systems implementation, solutions architecture or engineering, or technology consulting is preferred.
About CaptivateIQ
CaptivateIQ builds a SaaS platform for sales performance management that automates incentive compensation and connects quota, territory, and headcount planning for revenue teams. The company sells to RevOps, Finance, and Sales organizations, offering data integrations, modeling, and payout reporting to replace spreadsheet-based workflows. Founded in 2017 and headquartered in San Francisco, it is privately held and counts customers such as Netflix, Figma, and Stripe.