11 days ago
Pune, IndiaStaff+
Responsibilities
- Design and deliver technology architectures for platforms, products, and engagements.
- Define scalable, high-performance solutions that meet performance and capability requirements.
- Lead architectural standards and best practices across projects.
- Collaborate with multiple technical teams and business units to make key decisions and translate requirements into architecture.
- Act as an SME, manage team execution, and provide cross-team solutions to complex problems.
- Mentor junior team members and support their professional development.
Requirements
- At least 12 years of experience, including a minimum of 12 years of experience with Amazon Connect.
- Proficiency in Amazon Connect.
- Strong knowledge of cloud architecture principles and contact center solutions.
- Experience designing scalable and high-performance technology architectures.
- Ability to analyze complex technical problems and develop innovative solutions.
- Familiarity with integration techniques and tools for connecting systems and services.
- Excellent communication skills for explaining architectural concepts to diverse audiences.
- 15 years of full-time education is required.
Benefits
- The position is based at the employer's Pune office.
About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.