1 day ago
Pune, IndiaMid Level
Responsibilities
- Instrument digital applications with OpenTelemetry APIs, SDKs, collectors, and auto-instrumentation agents to capture metrics, logs, and traces.
- Build and maintain operational dashboards, visualizations, alerts, and KPIs using Splunk/SPL or Elasticsearch, Logstash, and Kibana.
- Analyze telemetry to identify performance trends, bottlenecks, latency issues, anomalies, and distributed-system behavior.
- Support incident investigations and root-cause analysis through distributed tracing and log correlation.
- Ensure telemetry quality, structure, governance, retention-policy compliance, and adherence to enterprise logging standards.
- Partner with engineers to monitor end-to-end user journeys across HTTP/S APIs, microservices, and messaging queues such as Kafka.
- Document telemetry configurations, dashboard designs, alert thresholds, and monitoring practices.
- Develop, test, implement, and maintain secure, stable, testable, and maintainable application code and related systems.
- Improve code quality, performance, unit testing, and build processing through CI/CD automation.
- Build and maintain project development schedules, coordinate dependencies, negotiate feature priorities, and improve team delivery processes.
- Assess technology and business risks and support compliance with applicable policies, laws, rules, and regulations.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Data Analytics, or a related field, or equivalent practical experience.
- 3–5 years of professional experience in data analysis, systems monitoring, application support, SRE, or a related technical role.
- At least 1 year of hands-on experience with OpenTelemetry or Global Cloud Observability frameworks, including tracing, metrics, and logs.
- At least 2 years of hands-on experience with Splunk or the ELK Stack, including queries, alerts, and dashboards.
- Experience with high-traffic, distributed, cloud-based services and infrastructure programs.
- Familiarity with Kubernetes or Red Hat OpenShift and basic cloud infrastructure concepts.
- Strong analytical, quantitative, problem-solving, communication, and troubleshooting skills.
- Ability to correlate logs, metrics, and traces to diagnose complex system behavior.
- Basic scripting experience with Python, Bash, or PowerShell.
- Experience with SQL, Splunk Search Processing Language, and Elasticsearch Query DSL.
- Understanding of microservices, REST APIs, event-driven architectures, and Apache Kafka.
- Ability to read basic Java, Node.js, or Go code for telemetry instrumentation.
- Experience working with third-party service providers and cross-functional engineering and operations teams.
- The qualifications section also requests 5+ years in an applications development role and demonstrated execution, culture-change, and communication capabilities.
Tech Stack
AngularApache KafkaBashElasticsearchGoiOSJavaJenkinsKibanaKubernetesLogstashNode.jsOpenShiftPowerShellPythonSonarQubeSplunkSQL
Categories
About Citi
Citi is a public financial-services company offering consumer and institutional banking, credit cards, wealth management, treasury and trade solutions, and capital-markets services. It serves individuals, corporations, financial institutions, and governments in more than 160 countries and jurisdictions, earning interest and fee income from lending, payments, trading, and advisory. Founded in 1812 and headquartered in New York, it trades on the NYSE under the ticker C.