
Senior DevOps Engineer
TTEC Digital2 months ago
Hyderābād, IndiaSenior
Responsibilities
- Own CI/CD workflows for trunk-based development, PR-to-staging promotion, and daily production deployments.
- Build and operate infrastructure-as-code and cloud-agnostic deployment templates, with GCP as the primary cloud.
- Establish observability and monitoring baselines covering metrics, logs, traces, and alerting.
- Maintain uptime and participate in an on-call rotation with the SRE.
- Implement GitOps, drift detection, PR-driven infrastructure changes, and ephemeral environments.
- Design and operate safe deployment practices including canary or progressive rollouts, feature-flag integration, and instant rollback.
- Operate Kubernetes and container infrastructure for latency-sensitive services, including scheduling, autoscaling, and resource tuning.
- Manage networking, secrets, least-privilege IAM, and infrastructure cost efficiency.
- Develop infrastructure tooling in Go or Python and debug issues at the packet, deployment-log, metric, and routing levels.
Requirements
- At least 7 years of DevOps or platform engineering experience.
- Deep GCP experience and real multi-cloud production experience across at least two cloud providers.
- Strong infrastructure-as-code experience using Terraform-class tooling.
- Experience operating CI/CD for high-cadence, daily-deploy, trunk-based engineering teams.
- Programming experience in Go or Python rather than relying only on YAML.
- Strong understanding of TCP/UDP, TLS, HTTP/2, WebSocket, DNS, and load balancing; RTP/SIP experience is preferred.
- Strong monitoring, observability, uptime, GitOps, deployment safety, and rollback experience.
- Deep Kubernetes and container experience, including GKE-class scheduling, autoscaling, and resource tuning.
- Experience with secrets management, least-privilege IAM, SOC 2-ready infrastructure, ephemeral environments, and cloud cost optimization.
- Ability to work effectively in a fast-moving startup-style environment and adapt to changing technologies and priorities.
Benefits
- Full-time employment.
- Fully remote work arrangement.
- Opportunity to build infrastructure for AI customer-experience products deployed at enterprise scale.
- Work in a startup-style innovation group backed by TTEC’s public-company resources and enterprise customer base.