TTEC Digital

Senior DevOps Engineer

TTEC Digital
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2 months ago
Hyderābād, IndiaSenior

Responsibilities

  • Own CI/CD workflows for trunk-based development, PR-to-staging promotion, and daily production deployments.
  • Build and operate infrastructure-as-code and cloud-agnostic deployment templates, with GCP as the primary cloud.
  • Establish observability and monitoring baselines covering metrics, logs, traces, and alerting.
  • Maintain uptime and participate in an on-call rotation with the SRE.
  • Implement GitOps, drift detection, PR-driven infrastructure changes, and ephemeral environments.
  • Design and operate safe deployment practices including canary or progressive rollouts, feature-flag integration, and instant rollback.
  • Operate Kubernetes and container infrastructure for latency-sensitive services, including scheduling, autoscaling, and resource tuning.
  • Manage networking, secrets, least-privilege IAM, and infrastructure cost efficiency.
  • Develop infrastructure tooling in Go or Python and debug issues at the packet, deployment-log, metric, and routing levels.

Requirements

  • At least 7 years of DevOps or platform engineering experience.
  • Deep GCP experience and real multi-cloud production experience across at least two cloud providers.
  • Strong infrastructure-as-code experience using Terraform-class tooling.
  • Experience operating CI/CD for high-cadence, daily-deploy, trunk-based engineering teams.
  • Programming experience in Go or Python rather than relying only on YAML.
  • Strong understanding of TCP/UDP, TLS, HTTP/2, WebSocket, DNS, and load balancing; RTP/SIP experience is preferred.
  • Strong monitoring, observability, uptime, GitOps, deployment safety, and rollback experience.
  • Deep Kubernetes and container experience, including GKE-class scheduling, autoscaling, and resource tuning.
  • Experience with secrets management, least-privilege IAM, SOC 2-ready infrastructure, ephemeral environments, and cloud cost optimization.
  • Ability to work effectively in a fast-moving startup-style environment and adapt to changing technologies and priorities.

Benefits

  • Full-time employment.
  • Fully remote work arrangement.
  • Opportunity to build infrastructure for AI customer-experience products deployed at enterprise scale.
  • Work in a startup-style innovation group backed by TTEC’s public-company resources and enterprise customer base.
TTEC Digital

About TTEC Digital

1,001-5,000 employees
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