7 months ago
Redmond, WA, USASenior / Mid Level
H1B sponsor
Base Salary
$125k - $175k/yr
Responsibilities
- Understand and drive core user metrics such as Net Promoter Score and Customer Satisfaction Score.
- Work cross-functionally to triage and eliminate root causes of poor user experience.
- Fix, delete, automate, or create new processes for addressing structural and emerging issues.
- Serve as product manager/project owner for feature launches and software automation projects.
Requirements
- Bachelor’s degree in an engineering discipline.
- 4+ years of professional experience in venture capital, management consulting, or operations/product management at a technology company.
- Willingness to dive deep into technical topics and data analytics.
- Demonstrated ability to drive positive outcomes in ill-defined problem spaces.
- Experience in data analysis using Python and SQL, R, or similar languages.
- Excellent verbal and written communication skills.
- Ability to apply first principles to business problems.
- Knowledge of software development life-cycle and release process.
Benefits
- Comprehensive medical, vision, and dental coverage.
- 401(k) retirement plan with company matching.
- Short and long-term disability insurance and life insurance.
- Paid parental leave and 3 weeks of paid vacation.
- Eligibility for long-term incentives and discretionary bonuses.
- Company shuttles for commuting to the SpaceX Redmond office.
About SpaceX
SpaceX designs, manufactures, and launches orbital rockets and spacecraft, and operates Starlink, a global satellite internet network for consumers, businesses, and governments. Its revenue comes from commercial and government launch services (Falcon 9/Falcon Heavy, Dragon cargo and crew to the ISS) and subscription broadband with Starlink hardware and service. Founded in 2002 and headquartered in Hawthorne, California, the privately held company serves NASA and commercial satellite operators, building most systems in-house.