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Dialpad

AI Transformation Architect

Dialpad
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about 3 hours ago
Tempe, AZ, USAMid Level / Senior
H1B Sponsor

Responsibilities

  • Rapidly embed with customer stakeholders to understand complex business problems.
  • Translate business objectives into clear Agentic AI solutions.
  • Partner with Sales and Customer Success teams as a technical authority during pre-sales evaluations.
  • Capture customer pain points and deliver insights to influence product development.
  • Scope integration feasibility and guide customers through AI evaluations.
  • Advise on multi-agent systems and demonstrate integration feasibility during workshops.

Requirements

  • 4+ years of experience in a customer-facing technical role related to AI or SaaS products.
  • Deep expertise in AI/ML technologies, including LLMs and generative AI.
  • Proficiency in programming languages such as Python, Go, and JS/TS.
  • Strong business acumen with the ability to communicate technical concepts to non-technical stakeholders.
  • Ability to thrive in ambiguity and deliver measurable results under tight timelines.
  • Contribute to a dynamic team culture focused on innovation and customer success.

Benefits

  • Competitive salary and comprehensive benefits.
  • Opportunities for professional growth and development.
  • Access to cutting-edge AI tools and a robust training program.
  • Inclusive office environment designed for collaboration.
  • Recognized culture as a Great Place to Work.

Categories

AI & MLData ScienceFull Stack