Principal Software Engineer, Developer Experience Platform
Toshiba Global Commerce Solutions - External7 hours ago
Durham, NC, USAStaff+
Responsibilities
- Build and operate developer-facing services, command-line tools, integrations, templates, reusable pipeline libraries, portals or catalogs, and environment automation.
- Improve onboarding, local development, build, test, deployment, and production-feedback workflows through automation, caching, profiling, diagnostics, and self-service capabilities.
- Define and govern golden paths, platform contracts, lifecycle policies, scaffolding, reusable libraries, pipeline components, ownership metadata, and developer-platform documentation.
- Engineer GitLab/Jenkins CI/CD workflows, build and release automation, artifact promotion, rollback, SBOM generation, signing, provenance, and software-supply-chain controls.
- Provide observability across developer-platform workflows using logs, metrics, traces, profiling, OpenTelemetry, service-level objectives, and failure analysis.
- Build controlled, least-privilege integrations for agentic engineering workers and supervise their task decomposition, execution, testing, review, and deterministic validation.
- Measure DORA and developer-flow indicators and use experiments, baselines, and adoption data to demonstrate continuous improvement.
- Influence globally distributed engineering, quality, platform, security, operations, and delivery teams without relying on direct reporting authority.
Requirements
- Substantial software or platform engineering experience with sustained Staff- or Principal-level influence across multiple teams or products.
- A recent hands-on track record of shipping and operating production platform code, automation, integrations, or delivery infrastructure.
- Demonstrated success delivering internal developer platforms, developer-productivity capabilities, or large-scale engineering enablement in complex production environments.
- Strong software engineering ability in at least one modern language and the ability to build production-quality platform services, integrations, automation, and reference implementations.
- Strong experience with CI/CD architecture, build systems, Maven or comparable tooling, GitLab/Jenkins or comparable platforms, artifact management, and release automation.
- Strong experience with Docker, Kubernetes, Helm, infrastructure as code, environment lifecycle management, and cloud and store-edge deployment models.
- Practical observability expertise across metrics, logs, traces, profiling, OpenTelemetry, service-level objectives, and failure analysis.
- Working knowledge of secure software delivery, including secrets, identity and access, policy automation, dependency controls, SBOMs, provenance, signing, and least privilege.
- Experience directing AI coding agents or agentic engineering workflows, including task decomposition, context design, tool permissions, output review, and deterministic validation.
- Preferred experience includes retail POS, payments, store systems, high-availability edge environments, Java and JavaScript workflows, Cucumber/Selenium test estates, agent platforms, reusable agent skills, model-context integrations, and governed multi-agent workflows.
Benefits
- Group medical, dental, and vision coverage.
- Employee Assistance Programs, pre-tax spending accounts, 401(k) with company match, company-provided life insurance, pet insurance, and employee discounts.
- Generous paid holidays, vacation, and sick/personal days.
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