4 hours ago
Base Salary
$266k - $445k/yr
Responsibilities
- Architect and build shared services and APIs for billing, subscriptions, payments, and monetization.
- Design lifecycle orchestration and state synchronization across internal services, billing vendors, payment processors, and app stores.
- Solve correctness, reconciliation, idempotency, consistency, concurrency, retry, and failure-recovery problems.
- Improve payment success and resilience through processor integrations, routing, and recovery strategies.
- Integrate abuse-prevention controls into purchasing flows with risk and integrity teams.
- Build testing, observability, and operational tooling for detecting, diagnosing, and resolving failures.
- Lead initiatives from problem definition and technical design through implementation, rollout, and ongoing operation.
- Partner with Product, Finance, Operations, and engineering teams on launches and long-term platform investments.
- Provide hands-on technical leadership through development, design reviews, mentorship, and broader ownership.
Requirements
- Demonstrated technical ownership at Staff level or beyond, including architecture and substantial cross-team initiatives.
- Deep experience designing, building, and operating backend or distributed systems in production.
- Strong understanding of data modeling, state transitions, idempotency, consistency, concurrency, and failure recovery.
- Experience building systems where correctness and reliability are critical, including integrations with external providers and complex dependencies.
- Strong technical judgment, product and business understanding, and ability to make pragmatic decisions as requirements evolve.
- Ability to clarify ambiguous problems and communicate effectively with technical and non-technical partners.
- Interest in hands-on engineering while helping other engineers develop their judgment and ownership.
- Experience in payments, billing, subscriptions, memberships, e-commerce, offers, promotions, or transactional platforms is particularly valuable.
- Exceptional distributed-systems experience may substitute for direct payments or billing experience.
Benefits
- The role is based in San Francisco and requires working in the office three days per week.
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About OpenAI
OpenAI builds and deploys large-scale AI models and tools—including ChatGPT, GPT-4–class models, DALL·E, and Whisper—sold via APIs and enterprise subscriptions to developers and businesses. It monetizes through usage-based API pricing and ChatGPT Plus/Team/Enterprise, and also reaches customers via Microsoft’s Azure OpenAI Service. Founded in 2015 and headquartered in San Francisco, it operates as a private partnership.