13 hours ago
London, United KingdomSenior
Responsibilities
- Design and build AI agents that automate complete business processes, beginning with monthly direct-mail planning and execution.
- Create reusable agent architecture covering persistent memory, task management, tool access, permissions, and decision records.
- Define guardrails that separate agent judgment from deterministic rules such as suppressions, compliance checks, and budget limits.
- Connect agents to predictive models, data pipelines, and channel tools, and operate them alongside current processes until validated.
- Work with process owners, Core Systems, and Compliance to understand edge cases and implement access and control requirements.
- Measure agent performance, human intervention rates, failure modes, operating costs, and business value.
- Own architecture decisions and write most of the implementation code, using AI coding tools where appropriate.
Requirements
- Experience owning a complex system end to end, from design through production operation.
- Experience making architectural decisions that others build on and explaining trade-offs clearly.
- Evidence of delivering systems quickly in unfamiliar areas that continued working in production.
- Experience building agent systems in which LLMs take actions beyond chat or summarization, including diagnosing and fixing failures.
- Experience building permissions, data-access rules, and audit trails into systems from the beginning.
- Ability to challenge commercial and product ideas constructively and communicate technical topics clearly to different audiences.
- Experience using AI coding tools to deliver production engineering work and reviewing their output before release.
- Preferred experience with Python, Go, Snowflake, or dbt.
- Preferred experience building evaluations for agent performance and failure analysis.
- Preferred experience with ad platforms, CRMs, direct mail, or other marketing and growth technology.
- A numerical or technical background such as physics, engineering, mathematics, or computer science is desirable.
Benefits
- Six-month secondment with a possible extension or permanent opportunity.
- Flexible working hours and offices in London, Leeds, Berlin, and Frankfurt.
- Medical insurance through Vitality, discounted gym membership, and private GP access for the employee and eligible dependents.
- 25 days of annual leave, a birthday day off, the option to buy or sell five additional days, and unlimited unpaid leave.
- One-month fully paid sabbatical after four years, counselling and therapy access, and generous parental leave.
- 3% pension contributions on total earnings, employee equity incentive scheme, nursery tax benefits, electric car scheme, and cycle-to-work scheme.
- Two company retreats per year, a learning and development budget, company-wide talks, and access to learning platforms including Treehouse.
Categories
About iwoca
iwoca provides working capital loans, credit lines and B2B payment options to small businesses in the UK, delivered online and via partner integrations. It earns interest and fees on lending and also offers an API for embedded finance. Founded in 2012 and headquartered in London’s West End, the privately held company says it has provided funding to over 100,000 businesses.