4 months ago
Fort Meade, MD, USASenior
Responsibilities
- Design, implement, maintain, test, debug, document, and improve software applications and subsystems.
- Monitor application systems, metrics, logs, dashboards, alerts, dataflows, and system status to maintain reliability and prevent downtime.
- Troubleshoot application issues, system errors, failed jobs, queues, service degradation, and data ingestion problems, escalating issues as needed.
- Perform basic Linux systems administration, including service management, log review, resource validation, and server reboots.
- Use AWS Console and AWS CLI to check instance health, review service status, restart or reboot servers, and support operational troubleshooting.
- Support automation of security evaluation and authorization processes through continuous monitoring, streamlined approvals, and network data gathering.
- Instruct, direct, and review the work of other task personnel and evaluate existing and new software products.
- Work rotating 6 AM–6 PM and 6 PM–6 AM shifts to provide 24/7 application support.
Requirements
- United States citizenship and a position-appropriate security clearance are required, such as active TS/SCI with an agency-appropriate polygraph.
- Required experience and education options include 10 years with a high school diploma/GED, 8 years with an associate degree, 6 years with a bachelor's degree, 4 years with a master's degree, or 2 years with a doctorate.
- Education and experience must be in a technical field directly related to the proposed labor category, with credentials from accredited institutions.
- Proficiency in one or more relevant areas is required, including monitoring and watchfloor operations, Linux systems administration, AWS operations, dataflow/application support, or DevOps technologies.
- Experience with monitoring, dashboard monitoring, alert triage, log review, incident escalation, shift turnover, application health, data movement, and ingestion troubleshooting is relevant.
- Experience with technologies such as Grafana, Kibana, Splunk, CloudWatch, AWS, Apache NiFi, Cribl, Kafka, Logstash, Terraform, Ansible, GitLab Pipelines, or Docker is relevant.
Benefits
- The company automatically contributes 20% of gross compensation to a SEP IRA, with contributions fully vested from day one and no employee matching requirement.
- Employees may receive up to 200 hours of PTO annually and can adjust their PTO allocation at the start of each calendar year.
- Full-time employees may participate in medical plans, some with HSA options, plus vision, dental, life, AD&D, short- and long-term disability, hospital indemnity, accident, critical illness, identity theft, and legal protection plans.
- Employees may be eligible for referral bonuses of up to $10,000.
- The company offers mobility among supported contracts and locations across multiple U.S. states and OCONUS.
- The role is full-time and includes rotating 24/7 shifts, with various contract and work locations.
- Employees receive team-building events and two complementary branded clothing orders annually.
